Setting up a mobile device policy for your business


Setting up a mobile device policy for your business

A 2018 report showed that 85% of small businesses regularly use smartphones to improve productivity. On top of that, 65% of those businesses vouch that wireless technology gives them an advantage over their competitors.

Here’s how to plan for a mobile device policy that will improve your processes and keep your business running smoothly.

#1 Optimize the devices that are already used in your company

To simplify the adjustment period and to minimize the cost of setting up your business on mobile devices, make use of the devices that are already used by your employees. You just need a system that will enable you to use these devices to your advantage.

For instance, you can identify the phone issues that already exist in your company and tailor your mobile device policy to those issues. Is your office too noisy? Do your employees get distracted easily by the notifications on their smartphones or tablets? You don’t have to issue new devices to make this work. All you need to do is lay down a cell phone “etiquette,” which can include prohibiting the use of phones during meetings or using the vibrate function to avoid distractions during work hours.

#2 Take note of your employees’ productivity

The main reason why businesses opt for a bring your own device (BYOD) policy is to make work easier for employees and limit the expense on mobile devices. However, if not handled properly, this policy can cause the employees to lose focus and regularly use their phones for personal use.

The best way to address the issue is to have a specific time when your staff can check their personal calls or texts — preferably during lunch or coffee breaks — excluding provisions for emergency phone calls. To make this easier for your employees, have them set up different profiles and email addresses on their phones, and have them use only the work profile during office hours. They can switch back to their personal accounts during the designated time for their personal communications.

Using only one device for personal and professional reasons will be much easier with effective planning and compartmentalization.

#3 Make sure your data and systems are always protected

Another issue with a BYOD policy is data security. You must train your staff to separate the sensitive corporate data they have access to from their personal data. And as a business leader, you should always have the power to “wipe” corporate data from their phones if the need arises. Your data security policies should also be robust enough to prevent avoidable data breaches and respond quickly to the unavoidable ones.

To prevent unauthorized access to your data, enforce strong password policies for all accounts and create a blacklist of prohibited websites and applications. Also, make it a habit to regularly back up your data. Here is a complete guide on how to strengthen your BYOD policy.

#4 Enforce an MDM policy

If you want to have total control of all the applications, data, and software in your employees’ work phones, it’s better to invest in company-issued devices. This way, your employees will have separate personal and work phones. This will improve their productivity, as they have to keep their personal phones in their drawers or to turn them off during office hours so they are fully focused at work.

To make sure that you’re leveraging the devices, enforce a mobile device management (MDM) policy. This should include the employees’ responsibilities in securing their devices. If they lose their devices, it can jeopardize your sensitive company data. Any incidence of loss, theft, or hacking should be reported immediately. This way, you can employ immediate counter-security protocols like locking the device or remotely wiping its contents.

Your employees should also comply with all state and local government laws regarding the use of mobile devices, i.e. don’t text and drive. If they travel, they must also comply with the policies overseas.

If you want to learn more about mobile device policies and data security, partner with a trusted IT expert like Integrated Technology Services (ITS). We’re always on top of the latest trends in BYOD and will recommend the best solutions for your business. Call us today!

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