COVID-19 Resources

Make sure your business is equipped to work remote during COVID-19.
Helping you work from home.

Are you and your employees ready to work efficiently from home?

ITS has already helped hundreds of employees in Charleston move to secure, remote IT solutions during COVID-19.
Call (843) 536-1595 to find out what’s next for your business.

The unprecedented scale of COVID-19 has left companies across the nation working predominately in unmanaged and unprepared remote home networks. Unaware to business owners and remote workers, the layers of protection that users comfortably sat under in the office have been circumvented. When these systems are bypassed, unintended major security risks for the company and its workers have the potential to compromise your business.

Here is what our customers are saying during the Pandemic:
  • If this had happened in December before we had you guys, we would have been dead in the water.
    – Thomas,
    President
  • The move to working from home went flawlessly. The communication was great and CompleteCloud has worked great. Our users are quiet and working which is the true sign of success. Your team deserves Big Props.
    – Greg,
    Chief Strategy Officer
  • I’m extremely happy we moved to your platform a few weeks ago. It’s the only way we are still able to keep our business running during the quarantine.
    – Steve,
    President
COVID-19 Resources

Gathering all the information and resources available for your business can be difficult and time consuming, so we put together a list of important useful links that you may need.

5 Steps for staying secure while working remote
  • Step #1

    Update Network Devices
    Most hardware companies send out updates to ensure that the devices are up-to-date with the current protections against the latest threats. However, much like your iPhone or home computer, this is not always done manually and causes serious security risks if not current. A quick way to check if your device is current is to log directly into your router and verify that it has installed the firmware version. Many of them have a direct path to update under administration tools of your router. If this is not something you know how to do on your own, contact a professional at ITS.

  • Step #2

    Establish a Robust Anti-Virus
    A well-known and essential tool in protecting against malicious threats is having a strong and capable anti-virus. There are free versions, such as AVG, however, be aware that they must be manually updated by the end user. Our team highly recommends purchasing a business-level anti-virus software such as Webroot.

  • Step #3

    Identify Email Spoofs
    Over 90% of viruses come in over email spoofing. Be cautious when opening links, attachments, or clickable items with email. Look closely at the sender’s name and email address. Most attempts will show you a display name of one of your colleagues, but with a an incorrect email address. These types of emails need to be simply marked as junk and then deleted.

  • Step #4

    Use A VPN Service
    VPN stands for “Virtual Private Network” and functionally is just what it sounds, a “private” network that allows all of your online activity to be encrypted and thus, illegible to hackers attempting to track your device activity.

  • Step #5

    Update Windows and OS
    As mentioned above, most hardware companies send out updates to ensure that the devices are up-to-date with the current protections against the latest threats. It is vitally important that this is standardized across that board and that all Windows and OS devices are up to the latest update.

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How can we help you today?

Read how ITS is setting up SC Businesses to work remotely during COVID-19