IT Managed Services: What They Are, and What They Can Do for Your Business

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Ever since the early 1990s, when computers were first used on a wide scale, there have been efforts to improve network protocol, security, and management in business’ computer systems. This network management protocol may have been the first-ever example of managed services in IT!

These days, everyone in the tech world is talking about IT managed services — but do you know what they really are, or what they can do for you?

Unlike the traditional break-fix mentality in IT — which only brings in an IT maintenance professional when something isn’t working, and results in huge inefficiencies — IT managed services are a continuous monitoring of your computer systems’ health that can often prevent problems before they have a chance to happen, keeping risk and uncertainty at bay.

If you still find yourself asking “What are managed services?” more often than not, here’s a list of the four most essential managed services that can revolutionize and optimize your business through proactively protecting your computer networks:

Managed anti-virus services
Viruses, worms, and spyware can bring your computer network to its knees without the right anti-virus protection in place. A managed anti-virus service proactively guards against these threats to your computer systems by centralizing the deployment and updating of your software.

Third-party patching
Many businesses rely on third-party applications on an everyday basis. With IT managed services, these applications can be kept running in top condition, as managed services ensure that all your business’ applications are up to date.

Windows patching
Windows is the most popular software system for businesses — and with IT managed services, your business’ Windows systems and PCs can be maintained with the most up-to-date system patches, security features, and more.

24/7 advanced performance monitoring
In addition to all the above services, a typical managed services package will include around-the-clock monitoring for optimal network performance. This performance monitoring allows your network to function reliably, with no downtime due to crashes or errors.

Have even more questions about managed IT support services like unified communications and computer support? Ask us anything by leaving a comment below!