How Computer Support Can Impact a Company’s Success


The new age of business did not take long to realize the substantial advantages that new technologies, specifically computers and the internet, can offer to improve processes as well as reduce operation costs. Digital programs have allowed for automation to increase reliability and consistency, while simultaneously reducing the need to hire more employees. However, because the online marketplace expanded so quickly, many companies put a lot of stake into the internet before understanding all of the risks that come along with it.

Not only do companies risk losing money from security breaches, but vital information and data can also be stolen, risking clients’ security and generating a bad rapport within their industry. Some companies believe they don’t need to worry about these cases with some simple firewalls and password protected programs, but far more advanced systems of computer support are also still at risk.

Even the government has been a victim of many digital threats. The federal government saw a 680% increase in cyber security from the surge of computer usage over the past six years. If the government, which has entire sectors of computer support devoted to information technology (IT) for the saek national security, experiences these issues, a standard malware safety program has little hope of stopping an experienced hacker.

One surprising factor that has proven to be a serious threat to security is internal breaches. Between about 75 to 80% of all malicious attacks come from within an organization instead of an external threat. Because of this, it has become necessary to use ethical hacking (or advanced computer services), such as security auditing and penetration testing, which evaluate network security systems and infrastructure thoroughly.

As an extra line of defense, some large organizations have instituted policies that ensure efficiently managed IT services and better network security management. Compliance mandates, such as the Payment Card Industry (PCI), the Health Insurance Portability and Accountability Act (HIPAA), and the Federal Information Security Management Act (FISMA), require businesses to protect, track, and control access to important and sensitive information.

With the vast majority of companies utilizing some form of computer system for operations, network security management has never been so important. Reliable computer support can mean the difference between success and failure.