Computer Support in North Charleston SC

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If you are a business owner, trying to handle your company’s IT issues on your own is like trying to find your way home on a boat without navigation tools. Sure, some folks on board might be able to figure out which way is north, but without a map, guidance, and a comprehensive plan, you will be floating along until something catastrophic happens.

That is where ITS comes in – we work as a life raft for businesses trying to navigate the waters of IT without any experience or tools at their disposal. We do this by working as a team to provide our clients with a wide range of customized IT computer services in North Charleston, SC from hardware and software management to network maintenance and VOIP solutions.

At ITS, our commitment is to you and your business. We like to think of our client relationships as partnerships. You can rest easy knowing that you are partnering with a privately owned company that has been in business since 2003. We employ a well-versed team of highly-trained professionals holding many of the top certifications in the IT industry.

While we hold many national certifications, we are proud to say that we are locals. Unlike some companies, you will have one point of contact at ITS. We work onsite at your business, giving you the chance to meet us face-to-face, while we provide you with a full range of computer support in North Charleston, SC.

Areas Served

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And when we say “full range of computer support,” we mean it! Here is a quick glance at how ITS can help with all of your IT support needs:

Complete Cloud Computer Services in North Charleston, SC

Suppose saving money and boosting productivity is what your business needs. In that case, ITS’ fully managed computer support in North Charleston, SC provides your business with a full-time, outsourced IT department at a fixed price, so you don’t have to build an in-house solution. We’re talking support for ALL internet, backup, Cloud networking, security, hardware, and software. ITS here to support your business 24 hours a day, 7 days a week.

Our technicians keep every aspect of your infrastructure in working order, so you can focus on running your day-to-day operations while we wipe away your IT capital expenses. With ITS’ CompleteCloud, your IT department scales based on your businesses’ growth.

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IT Project Management

Peace of mind is paramount if you are a business owner who needs to build or relocate your IT setup. Fortunately, ITS’ Build and Design team can move your existing IT infrastructure or relocate new IT infrastructure deployments, so that you can concentrate on serving your customers. We’ll handle all the heavy lifting!
ITS helps with every aspect of your large-scale IT project, from the design and implementation of IT hardware to assistance with project budgeting. Here is a quick summary of our New Construction and Relocation computer services in North Charleston, SC:

  • Onsite meetings
  • Single point of contact for all technology needs
  • Liaison between owners and vendors
  • Regular conference calls

Compliance, Security, and Audits

Companies that don’t plan for or that underfund their compliance assessments will often suffer as a result. If your company is facing severe delays, incorrect scope of cardholder data environment, or even non-compliance relating to HIPAA, HITECH, or PCI DSS, ITS can help.

Our Gap Analysis and readiness audits have helped many companies achieve compliance quickly. We help you meet compliance by:

  • Uncovering all of your compliance needs
  • Providing you with a timeframe for compliance
  • Providing procedure templates and policy templates.
  • Customizing your templates.
  • Drafting your scope of assessed CDE correctly

Accurately interpreting compliance legislation is challenging, but it doesn’t have to be with ITS by your side.

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Cloud Computer Services in Charleston

Cloud Computer Services In North Charleston, SC

You have probably heard of the Cloud, but did you know that moving your network, storage, and servers to a virtual platform can mean substantial cost savings, increased security, improved disaster recovery, and automatic updates?

ITS’ Cloud specialists will work closely with you to develop a migration strategy so that all of your on-premises data is safely and securely transitioned to the Cloud. With our ongoing support, your journey to the Cloud will be successful and seamless.

Cybersecurity

Data theft. Malicious viruses. Ransomware attacks. Whether you own a small business or a large enterprise, cyber attacks ruin hardworking entrepreneurs every day. Cybersecurity threats are serious, and ITS is serious about protecting your business from them. With ITS’ sophisticated network defense strategies, you can protect your organization, your employees, and your customers from any cybersecurity threat.

Our cybersecurity computer solutions in North Charleston, SC give you:

  • Comprehensive assessments of your network, to discover and correct vulnerabilities
  • Filtering tools that restrict employees from visiting questionable websites
  • Anti-malware software that finds and blocks harmful files before they breach your system
  • Email filters to help prevent phishing attacks and spam
  • Awareness and best practices training for your entire company

ITS also regularly updates your company’s antivirus software, firewalls, data breach tools, and more, so you can stress less and do what you do best – keeping your customers satisfied.

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Additional Computer Services in Charleston

Additional Computer Services In North Charleston, SC

If you are having IT issues but don’t see a solution to your problem on this page, don’t fret worry. Chances are, if you need IT assistance, we can help. We offer other services like Cabling & Racking, IT Vendor Management, vCIO Solutions, IT Backup and Disaster Recovery, Microsoft 365, IT Consulting and Strategy, and even Communication & Collaboration services for employees.

Have questions? It would be our pleasure to speak with you at your convenience so that we can learn more about your business, industry, and needs.

When you call, you won’t be talking to someone at a call center. You won’t be talking to someone only interested in selling you a new product. You will speak to an actual ITS employee who will treat you with respect and honesty. We don’t see you as a dollar sign; we see you as a person. And people always come before profits at ITS.

Latest News in North Charleston

Four spots to browse new and used vinyl records in Charleston

CHARLESTON, S.C. (WCBD) – A popular music method, previously replaced by cassette tapes and later CDs, has regained popularity over the past few years.The use of vinyl records was the number one format for music distribution from the 1950s until the early 90s, later taking a back seat to the compact disk.But even that changed when personal music players, like the iPad, came onto the scene. While most people these days listen to music through streaming apps like Apple Music or Spotify, vinyl records have regained popularit...

CHARLESTON, S.C. (WCBD) – A popular music method, previously replaced by cassette tapes and later CDs, has regained popularity over the past few years.

The use of vinyl records was the number one format for music distribution from the 1950s until the early 90s, later taking a back seat to the compact disk.

But even that changed when personal music players, like the iPad, came onto the scene. While most people these days listen to music through streaming apps like Apple Music or Spotify, vinyl records have regained popularity.

Whether by record collectors or those interested in the sounds of nostalgia, buying vinyl saw a new surge back in the late 2000s. Now, even today’s popular artists like Taylor Swift release new music on vinyl for those who prefer the method.

According to Statista, 27.5 million LPs were sold in the United States last year, up 46% compared to 2019 and more than 30 times compared to 2006 when the vinyl record craze made its resurgence.

When was the last time you browsed for a new vinyl record? There are a few local shops that still sell new and used albums.

Monster Music and Movies

Spend some time browsing Monster Music’s massive selection of new and used vinyl. From latest trends to collectible albums, music soundtracks, and more. They even have special events like Record Store Day when special albums are dropped.

You’ll find them in the West Ashley Shoppes at 946 Orleans Road.

Record Stop Charleston

This family-owned and operated record store is located on John Street in downtown Charleston. They offer a selection of featured vinyl, exclusives, and events for Record Store Day – which falls on Saturday, April 16 next year. They also have a location in Patchogue, NY.

Gray Cat Music

From vinyl records to music players, stickers, and more – stop by Gray Cat Music to browse their collection of new and used records and band merchandise. You’ll find their shop at 4610 Spruill Avenue in North Charleston or 1929 Maybank Highway in Charleston.

Black Circle Records

If you’re in Summerville, head over to Black Circle Records to browse their record selection. They are located inside Katie Mae’s Klassy Flea & Antique Mart at 140 West Richardson Avenue.

NORTH CHARLESTON, S.C. (WCBD) – As countless homeless animals are taken into animal shelters across the state, thousands of animals’ lives are at stake as several shelters are at capacity.

To combat overcapacity, shelters throughout the state have united to launch “Summer Slam Emergency Rescue Operation” led by Charleston Animal Society’s No Kill South Carolina 2024 and the South Carolina Animal Care and Control Associate (SCACCA).

“Many shelters are waiving their adoption fees or significantly reducing them in an effort to get more people to take home a shelter pet. We’re asking all shelters to implement managed moratoriums and accept only animals in danger or who present a danger to others until we get out of this State of Emergency,” says Abigail Appleton, No Kill South Carolina 2024 Chief Project Officer.

Charleston Animal Society presents ways to help and encourages everyone to visit their local animal shelters and adopt or foster at-risk animals:

“We are in unchartered waters, in a perfect storm. We have the end of summer slowdown in adoptions, the peak of hurricane season and the pandemic resurgence,” says Shelly Simmons, President of SCACCA.

Will Howell of Pet Helpers, says that another way the community can help is by spaying and neutering their pets. Howell says that stray pets having babies is another reason the shelters are at capacity.

“A dog can start to carry litters at nine months old and they can do that every couple of months,” said Howell. “So it’s really important that not only are you taking care of your animals and keeping a watchful eye of what they’re doing, but also taking the precautions and making sure they’re spaying or neutered.”

The COVID-19 pandemic also adds to the emergency as they are dealt with a shortage of veterinarians and shelter staff.

“This is a community crisis, not only an animal shelter crisis, just as COVID is a community crisis, not only a hospital crisis, everyone has a role to play,” Simmons adds, “for instance, citizens can help lost pets find their way back home instead of taking them to shelters, where they are far less likely to find their way back home.”

July container volumes boom at South Carolina ports

South Carolina ports moved a record volume of containers in July, the first month of its 2021-2022 fiscal year.The flagship Port of Charleston handled a record 244,831 TEUs in July at the Wando Welch, North Charleston and the Hugh K. Leatherman terminals. That is 38% higher than a year ago and is a record for July. July also saw the second-highest all-time volume for any month for the port. The highest all-time volume occurred in March, when the port handled 248,796 TEUs.“We begin our fiscal year 2022 with record containe...

South Carolina ports moved a record volume of containers in July, the first month of its 2021-2022 fiscal year.

The flagship Port of Charleston handled a record 244,831 TEUs in July at the Wando Welch, North Charleston and the Hugh K. Leatherman terminals. That is 38% higher than a year ago and is a record for July. July also saw the second-highest all-time volume for any month for the port. The highest all-time volume occurred in March, when the port handled 248,796 TEUs.

“We begin our fiscal year 2022 with record container volumes, which comes on the heels of moving more containers than ever before in fiscal year 2021,” South Carolina Ports Authority (SC Ports) President and CEO Jim Newsome said.

The port also handled 137,158 pier containers in the month, a 38% increase from July 2020. This figure accounts for boxes of any size.

Also posting an all-time record were loaded imports, which grew 47% year-over-year. Loaded exports rose 14% over the same period.

Some volumes were flat or lower year-over-year. Inland Port Greer and Inland Port Dillon handled a combined 13,976 rail moves in July, slightly higher than the 13,610 rail moves that occurred a year ago.

Meanwhile, the volume of vehicles handled at the Columbus Street Terminal fell amid the ongoing chip shortage facing the automotive industry. SC Ports handled 15,420 vehicles at the Columbus Street Terminal in July, down from the 25,128 vehicles moved in July 2020.

“While import and export loaded containers are both growth segments, the widening disparity of imports over exports is continued evidence of the strength of the U.S. consumer. As the only port in the country with new terminal capacity, SC Ports has the ability to handle the growing cargo volumes and rising retail imports,” Newsome said.

The year-over-year increases come as capacity grew at SC Ports in the past year. The Leatherman Terminal completed the first phase of an expansion that added 700,000 TEUs of capacity and an additional berth. Meanwhile, work is underway to enhance the Wando Welch Terminal, expand Inland Port Greer and develop near-dock rail close to Leatherman Terminal.

Last month, SC Ports said it handled a record 2.55 million TEUs in its fiscal year that ended on June 30, a 9.6% increase from fiscal year 2020.

“Our strategic investments are proving beneficial as we handle unprecedented cargo volumes in support of our customers,” Newsome said. “As more major retailers move goods through the Port of Charleston, we are ready with efficient operations, thanks to our excellent maritime community.”

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South Carolina Ports reported a record April for cargo handled at the Port of Charleston.

The South Carolina Ports Authority said it moved 225,137 twenty-foot equivalent units (TEUs) across the Wando Welch, North Charleston and Hugh K. Leatherman terminals, a 27.8% year-over-year increase.

The SCPA said loaded imports were up 27% year-over-year in April, from 82,899 TEUs to 105,045 TEUs, and loaded exports were up nearly 30%, from 56,611 TEUs to 73,337 TEUs. Empty import containers were down from 5,178 TEUs in April 2020 to 4,497 TEUs this year. Empty export containers were up, from 31,463 TEUs to 42,249 TEUs.

“Companies needing to quickly import and export goods benefit from the available capacity at SC Ports,” CEO Jim Newsome said in the SCPA’s press release. “We have invested significantly in our infrastructure, including enhancing Wando Welch Terminal and opening Leatherman Terminal, to ensure Charleston can handle the biggest ships and growing cargo volumes coming to the East Coast.”

The SCPA didn’t break out TEUs handled per terminal, particularly at the now-open Leatherman, which is at the center of an International Longshoremen’s Association lawsuit over the use of nonunion labor at the facility. Some shipping lines have indicated they would steer clear of the Leatherman Terminal until the labor dispute was resolved. The SCPA’s schedule at midday Wednesday showed eight vessels berthed or slated to arrive in the next 36 hours at Wando Welch, three at North Charleston, one at Columbus Street and none at Leatherman.

The April total volume was down from March, when the SCPA turned in the best monthly cargo-handling performance in its history by moving 248,796 TEUs.

April 2020 volume had been hit by the pandemic-caused shutdown of the automotive industry. The turnaround was evident in the 143.1% year-over-year jump in the number of vehicles handled this April. The SCPA said 21,966 vehicles rolled across the docks at the Columbus Street Terminal in April.

The press release said South Carolina’s two rail-served inland ports continue to perform well, with a combined 16,244 rail moves at Inland Port Greer and Inland Port Dillon in April. Inland Port Greer’s volume was up 85.2% year-over-year, while Dillon’s was down 2.4%.

The SCPA has announced plans to expand Inland Port Greer, which extends the Port of Charleston’s reach into upstate South Carolina with Norfolk Southern rail. The ports authority has said both inland ports enable goods to move swiftly from the Port of Charleston via rail. Trucks then move the goads throughout the Southeast and Midwest.

“As the global supply chain continues to feel strained, it is evident that SC Ports invested in the right infrastructure at the right time,” Newsome said in this week’s volumes report. “We have the capacity, big-ship capabilities and deep harbor today to handle cargo influxes.”

North Charleston High School receives \'schools of innovation\' grant

NORTH CHARLESTON, S.C. (WCIV) — North Charleston High School leaders say they are ready to shake things up in a good way.The state education board gave the school a hall pass to reimagine education opportunities for its students.It\'s part of the new "schools of innovation" law passed this spring by state lawmakers.“We are very happy and elated to give this opportunity as was slated by the state legislature," said North Charleston High School Principal Henry Darby.This principal, student...

NORTH CHARLESTON, S.C. (WCIV) — North Charleston High School leaders say they are ready to shake things up in a good way.

The state education board gave the school a hall pass to reimagine education opportunities for its students.

It\'s part of the new "schools of innovation" law passed this spring by state lawmakers.

“We are very happy and elated to give this opportunity as was slated by the state legislature," said North Charleston High School Principal Henry Darby.

This principal, students and teachers are ready to roll up their sleeves and get to work after years of struggle.

“We are able to tell our teacher, \'You really are able to dream big,\' and the barriers are removed to do what’s best for individual student,” said North Charleston High School Asst. Principal Mary Studemeyer.

Those barriers keep students from success, Darby said.

“We have to come up with something transformative and innovative to assist these students in becoming, not just graduates, but for them to be the ultimate productive citizen,” Darby said.

North Charleston is the first school of innovation for Charleston County School District. However the new state law allows more schools in the district to follow suit.

“We should start with those schools which really deserve this opportunity to be creative and innovative to ensure that students have a chance at success,” said CEO and President of the Coastal Community Foundation Darrin Goss.

With the district\'s blessing, the education board waived state requirements, including certain seat time and teacher certification requirements. Both allow more flexibility and creativity say school leaders.

“We want to try something new, try something out of the box, so that’s one thing this is really going to allow us to do,” said Studemeyer.

This is just the beginning, she said. She\'s telling her school community to dream big.

“Getting the people in the right mindsets to rethink education is at the heart of this,” says Studemeyer.

CHARLESTON, S.C. (WCIV) — The Charleston Animal Society will host a "Fill the Truck" and adoption event this weekend at the Mount Pleasant Town Centre, in hopes of collecting donations and finding homes for animals.

The society will be collecting new or gently used household items both Saturday and Sunday to donate to Second Chance Resale and Adoption Center. Proceeds from the resale will directly benefit the Charleston Animal Society.

Donations to fill the truck will be accepted Saturday, Aug. 14, from 10 to 3 p.m. and Sunday from 10 to 2 p.m. Adoptable pets will be onsite on Saturday, only from 11 a.m. to 3 p.m. at The Oaks, which is across from Barnes and Noble.

The Mount Pleasant Towne Center said it plans to partner with the animal society again for events like Paws on the Patio and a Halloween pet costume contest on October 30.

For every second Thursday of each month from September to November, the community is invited to Paws on the Patio at Burtons Grill to benefit the animal society. The special event will include special drink tickets, special appetizers and party favors courtesy of Hairy Winston Pet Boutique.

The Oaks at Mount Pleasant Towne Centre is located at 1218 Belk Drive.

Charleston Deck customers say they didn’t get what they paid for

CHARLESTON, S.C. (WCSC) - Customers of a Lowcountry fence company say that they paid deposits for work that was never completed.Orlando Polite, Raven Scott, and Matt Kendall all say that they want refunds from Charleston Deck.Polite said that he hired Charleston Deck after seeing a fence the company installed at a neighbor’s home in Summerville. He wanted a fence to help keep his grandson from running toward an adjacent pond.“When I saw my neighbor’s fence, I said, ’Cool, I want that,’&rdquo...

CHARLESTON, S.C. (WCSC) - Customers of a Lowcountry fence company say that they paid deposits for work that was never completed.

Orlando Polite, Raven Scott, and Matt Kendall all say that they want refunds from Charleston Deck.

Polite said that he hired Charleston Deck after seeing a fence the company installed at a neighbor’s home in Summerville. He wanted a fence to help keep his grandson from running toward an adjacent pond.

“When I saw my neighbor’s fence, I said, ’Cool, I want that,’” Polite said.

Polite stated that he met a man named Beck Thomas from Charleston Deck and paid him a $700 deposit for backyard fence work over Cash App.

A subcontractor installed a few poles in his backyard, but the project was never completed despite months going by, according to Polite.

“This guy is a crook,” Polite said.

Kendall and Scott both said they found Charleston Deck on Facebook Marketplace.

Kendall said he paid a $890 deposit for a fence behind his North Charleston home, but received only excuses from Thomas. Scott said that she paid a $600 deposit for fence work and scheduled a date for Charleston Deck to stop by her Goose Creek property.

“As we got closer to that date he then told me he had car trouble, and then he said that he had a broken phone and had to replace his phone, and then the day came and I just didn’t hear from him,” Scott said, adding that she called and texted, but received no response.

The South Carolina Department of Labor, Licensing and Regulation says that they cannot find a contractor’s license for anyone named Beck Thomas or a company called Charleston Deck.

Calls and emails to phone numbers and an email address associated with Charleston Deck and Thomas seeking comment for this story were not returned. Facebook has also not yet responded to a request for comment.

Customers were provided an address for Charleston Deck on King Street in downtown Charleston. The address houses an Office Evolution workspace location. An Office Evolution representative told Live 5 News that someone named “Thomas Becks” was previously a virtual member of the workspace.

A Facebook page that previously promoted Charleston Deck remains active, but the page now includes the name of a different company. Requests for comment that were sent to the email address listed on the page have not been returned.

Kendall, who ended up constructing a fence with family and friends, wants to warn others who are looking for contractors online.

“It sucks to say you can’t trust people, no matter how legitimate they appear or they seem or how their proposals read,” he said.

Meanwhile, Scott and Polite each hired other contractors to complete the fence work.

Polite explained that his experience with Charleston Deck will change how he hires contractors in the future.

“If I see a contractor, I want a business card. I want to look you up and find out if you’re legit before I use you,” Polite said. “I’m sorry to say it, but when you get people that scam you, you make it hard for you to even trust anybody anymore.”

To check if a contractor is licensed by the State of South Carolina, click here.

If you have a story idea for Live 5 News Investigates, call 843-402-5678 or send an email to tips@live5news.com.

Copyright 2021 WCSC. All rights reserved.

10th annual Charleston Beer Fest returns this October to support Palmetto Community Care

NORTH CHARLESTON, S.C. (WCIV) — The Charleston Beer Fest (CBF) is scheduled to return to the Lowcountry this fall to celebrate local beer and public health care in its 10th year.The annual event is slated for October 9 at Riverfront Park, from 1 to 7 p.m. Organizers say in addition to local breweries, the festival will include beer games, food trucks, craft vendors, and homebrewers too.“Palmetto Community Care is excited we can...

NORTH CHARLESTON, S.C. (WCIV) — The Charleston Beer Fest (CBF) is scheduled to return to the Lowcountry this fall to celebrate local beer and public health care in its 10th year.

The annual event is slated for October 9 at Riverfront Park, from 1 to 7 p.m. Organizers say in addition to local breweries, the festival will include beer games, food trucks, craft vendors, and homebrewers too.

“Palmetto Community Care is excited we can bring back Charleston Beer Festival this year to celebrate regional breweries and businesses and bring the community together after 2020. The proceeds from Beer Fest, celebrating its tenth year, will go to expand medical services and help the community, which is something I think we can all raise a glass to,” said Bradley Childs, Executive Director of Palmetto Community Care, in a statement.

Attendees will be able to sip their favorite regional brews, watch homebrewers compete, support local businesses and food vendors, enjoy music and more, organizers said.

VIP tickets are on sale now and include early access to the festival at noon, extra beer tickets, and other perks. Ticket options are also available for general admission and designated drivers too.

Tickets purchased for the 2020 virtual festival will be reissued and valid for this year\'s event, as will tickets from the canceled 2020 festival. Email charlestonbeerfest@gmail.com with any questions about the ticket reissue.

Palmetto Community Care is a nonprofit which tries to improve the lives of people living with HIV/AIDS and provides resources for schools churches, community organizations, and workplaces.

MT. PLEASANT, S.C. (WCIV) — A Mount Pleasant Fire Department official says the fire that destroyed multiple businesses in Lafayette Village last month was determined to have started at the Auto Money Title Loan building.

Matthew Tidwell, of the fire department, said the cause of the fire was ruled undetermined after their investigation.

The title loan building was the middle building of the three that burned, he said.

A major fire consumed multiple businesses along the 700 block of Johnnie Dodds Boulevard in the early morning hours of July 15.

Multiple fire crews responded to Lafayette Village sometime around midnight.

Jeans\'s Bridal Shop, Auto Money Title Loans, and IHT Wealth Management in the Lafayette Village were gutted by a fire.

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