Computer Support in North Charleston SC

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If you are a business owner, trying to handle your company’s IT issues on your own is like trying to find your way home on a boat without navigation tools. Sure, some folks on board might be able to figure out which way is north, but without a map, guidance, and a comprehensive plan, you will be floating along until something catastrophic happens.

That is where ITS comes in – we work as a life raft for businesses trying to navigate the waters of IT without any experience or tools at their disposal. We do this by working as a team to provide our clients with a wide range of customized IT computer services in North Charleston, SC from hardware and software management to network maintenance and VOIP solutions.

At ITS, our commitment is to you and your business. We like to think of our client relationships as partnerships. You can rest easy knowing that you are partnering with a privately owned company that has been in business since 2003. We employ a well-versed team of highly-trained professionals holding many of the top certifications in the IT industry.

While we hold many national certifications, we are proud to say that we are locals. Unlike some companies, you will have one point of contact at ITS. We work onsite at your business, giving you the chance to meet us face-to-face, while we provide you with a full range of computer support in North Charleston, SC.

Areas Served

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And when we say “full range of computer support,” we mean it! Here is a quick glance at how ITS can help with all of your IT support needs:

Complete Cloud Computer Services in North Charleston, SC

Suppose saving money and boosting productivity is what your business needs. In that case, ITS’ fully managed computer support in North Charleston, SC provides your business with a full-time, outsourced IT department at a fixed price, so you don’t have to build an in-house solution. We’re talking support for ALL internet, backup, Cloud networking, security, hardware, and software. ITS here to support your business 24 hours a day, 7 days a week.

Our technicians keep every aspect of your infrastructure in working order, so you can focus on running your day-to-day operations while we wipe away your IT capital expenses. With ITS’ CompleteCloud, your IT department scales based on your businesses’ growth.

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IT Project Management

Peace of mind is paramount if you are a business owner who needs to build or relocate your IT setup. Fortunately, ITS’ Build and Design team can move your existing IT infrastructure or relocate new IT infrastructure deployments, so that you can concentrate on serving your customers. We’ll handle all the heavy lifting!
ITS helps with every aspect of your large-scale IT project, from the design and implementation of IT hardware to assistance with project budgeting. Here is a quick summary of our New Construction and Relocation computer services in North Charleston, SC:

  • Onsite meetings
  • Single point of contact for all technology needs
  • Liaison between owners and vendors
  • Regular conference calls

Compliance, Security, and Audits

Companies that don’t plan for or that underfund their compliance assessments will often suffer as a result. If your company is facing severe delays, incorrect scope of cardholder data environment, or even non-compliance relating to HIPAA, HITECH, or PCI DSS, ITS can help.

Our Gap Analysis and readiness audits have helped many companies achieve compliance quickly. We help you meet compliance by:

  • Uncovering all of your compliance needs
  • Providing you with a timeframe for compliance
  • Providing procedure templates and policy templates.
  • Customizing your templates.
  • Drafting your scope of assessed CDE correctly

Accurately interpreting compliance legislation is challenging, but it doesn’t have to be with ITS by your side.

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Cloud Computer Services in Charleston

Cloud Computer Services In North Charleston, SC

You have probably heard of the Cloud, but did you know that moving your network, storage, and servers to a virtual platform can mean substantial cost savings, increased security, improved disaster recovery, and automatic updates?

ITS’ Cloud specialists will work closely with you to develop a migration strategy so that all of your on-premises data is safely and securely transitioned to the Cloud. With our ongoing support, your journey to the Cloud will be successful and seamless.

Cybersecurity

Data theft. Malicious viruses. Ransomware attacks. Whether you own a small business or a large enterprise, cyber attacks ruin hardworking entrepreneurs every day. Cybersecurity threats are serious, and ITS is serious about protecting your business from them. With ITS’ sophisticated network defense strategies, you can protect your organization, your employees, and your customers from any cybersecurity threat.

Our cybersecurity computer solutions in North Charleston, SC give you:

  • Comprehensive assessments of your network, to discover and correct vulnerabilities
  • Filtering tools that restrict employees from visiting questionable websites
  • Anti-malware software that finds and blocks harmful files before they breach your system
  • Email filters to help prevent phishing attacks and spam
  • Awareness and best practices training for your entire company

ITS also regularly updates your company’s antivirus software, firewalls, data breach tools, and more, so you can stress less and do what you do best – keeping your customers satisfied.

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Additional Computer Services in Charleston

Additional Computer Services In North Charleston, SC

If you are having IT issues but don’t see a solution to your problem on this page, don’t fret worry. Chances are, if you need IT assistance, we can help. We offer other services like Cabling & Racking, IT Vendor Management, vCIO Solutions, IT Backup and Disaster Recovery, Microsoft 365, IT Consulting and Strategy, and even Communication & Collaboration services for employees.

Have questions? It would be our pleasure to speak with you at your convenience so that we can learn more about your business, industry, and needs.

When you call, you won’t be talking to someone at a call center. You won’t be talking to someone only interested in selling you a new product. You will speak to an actual ITS employee who will treat you with respect and honesty. We don’t see you as a dollar sign; we see you as a person. And people always come before profits at ITS.

Latest News in North Charleston

Charleston’s December was second-warmest recorded as unusual heat blanketed US

Last month was the second-warmest December ever recorded in Charleston, according to weather records that stretch back to 1937.Normally, the average temperature at the weather station by the airport in North Charleston is about 52 degrees during the last month of the year, Peter Mohlin, a meteorologist with the National Weather Service, said.But this December, on average, the mercury hit about 59 — a 7-degree departure.The only warmer December was in 2015, when the average temperature was 63.5, Mohlin said.T...

Last month was the second-warmest December ever recorded in Charleston, according to weather records that stretch back to 1937.

Normally, the average temperature at the weather station by the airport in North Charleston is about 52 degrees during the last month of the year, Peter Mohlin, a meteorologist with the National Weather Service, said.

But this December, on average, the mercury hit about 59 — a 7-degree departure.

The only warmer December was in 2015, when the average temperature was 63.5, Mohlin said.

The figure is the latest move indicating on a small scale what is happening across the planet: global warming, driven mostly by planet-insulating gases that are being spewed into Earth’s atmosphere.

“We’re definitely seeing all over the country fewer record lows being set and a lot more record highs,” said Andrew Pershing, the director of climate science at the nonprofit group Climate Central.

The changing climate is driven mostly by carbon emissions from coal- and gas-fueled power stations, gas-burning cars, trucks and watercraft, and some farming practices. These gases, which include carbon dioxide and methane, trap solar energy that would have otherwise escaped the atmosphere, making the planet warmer on average.

And so far, data has shown that colder places and colder periods are showing the warming signal the most. The Arctic, for example, is warming three times as fast as the global average, according to the Arctic Monitoring and Assessment Programme. That includes, in part, the Greenland Ice Shelf, a massive store of frozen water that is pushing sea levels higher as it melts.

In the United States, winter is also the fastest-warming season, Pershing said. An analysis by Climate Central showed this was the case in most states, or 38 of the 49 analyzed.

Another contributor to this December’s warmth in South Carolina was the La Niña weather pattern, Pershing said. Usually associated with a higher chance of hurricane formation in the Atlantic, the pattern also tends to make the Southeast and East Coast warmer.

But warm weather has largely blanketed the continental United States east of the Rocky Mountains this winter, with some locations, like in Texas, reaching as high as 15 degrees above normal, Pershing said.

Typically, Charleston’s coldest single month every year is in January, with an average temperature of 49.5. The month started with a strong front that brought damaging winds, toppling a church steeple and collapsing scaffolding in the Charleston area.

Mohlin said there is no clear sign that the warmer atmosphere had influenced that storm. Farther north, the same system dropped several inches of snow on parts of Virginia and the mid-Atlantic, causing a traffic mess on Interstate 95 near Washington, D.C., that had extended well into the morning of Jan. 4.

Feds raid North Charleston store, seize counterfeit sports jerseys

A sports apparel business previously located in the Northwoods Mall was raided last month by federal authorities investigating the sale of counterfeit clothing.Homeland Security Investigations’ Charleston office executed a federal search warrant on Dec. 14 at Game Over Sports as part of an investigation into allegations the store’s owner was selling counterfeit sports jerseys, according to federal records filed on Jan. 10 in U.S. District Court.A variety of jerseys seized from the business were determined to be phon...

A sports apparel business previously located in the Northwoods Mall was raided last month by federal authorities investigating the sale of counterfeit clothing.

Homeland Security Investigations’ Charleston office executed a federal search warrant on Dec. 14 at Game Over Sports as part of an investigation into allegations the store’s owner was selling counterfeit sports jerseys, according to federal records filed on Jan. 10 in U.S. District Court.

A variety of jerseys seized from the business were determined to be phony, records show.

Criminal charges have not been filed.

Assistant U.S. Attorney Derek Shoemake said he could not comment, saying only, “The filings speak for themselves.”

Lanard “Larry” Smith, the owner of the business, said in an interview on Jan. 12 he did not know the sports jerseys were counterfeit.

“The person that I was ordering stuff from, they said everything was legit. I had no clue until they came into the store,” Smith said.

Smith and his brother were previously convicted of trafficking in counterfeit apparel in 2008. Both men were sentenced to three years probation.

An operator at Northwoods Mall said Game Over Sports closed on Dec. 16.

The S.C. Secretary of State’s Office first alerted HSI in August that the business was suspected of selling counterfeit goods, according to an application for a federal warrant to seize property.

A federal cargo tracking database showed that four dozen shipments of clothing arrived at the business earlier in the year. The cargo came from countries such as Japan, Malaysia, China and Hong Kong.

Similar international cargo addressed to the brother and another man was also shipped to a Summerville apartment from June 2019 until May, records show.

At least seven of the international shippers were associated with intellectual property rights violations, according to the records.

An employee of the Secretary of State’s Office purchased suspected counterfeit apparel, including a Kobe Bryant Los Angeles Lakers basketball jersey purported to be made by Nike, from the store on Sept. 28.

An investigator with a private company that specializes in intellectual property rights inspected the basketball jersey, purchased for $150, and determined it was a knock-off, records state.

Investigators determined other jerseys seized in the Dec. 14 raid were also counterfeit, according to records.

In addition to the jerseys, federal authorities seized more than $100,000 from the business’ bank accounts, records state.

Lanard Smith said on Jan. 12 he planned to retain legal counsel.

3 new retail shops to open where North Charleston restaurant was demolished

A new building with three tenants will occupy the space where Applebee’s restaurant once stood on Rivers Avenue in North Charleston.Eyemart will operate in the middle slot while Dunkin’ Donuts will be on the left and Cycle Gear will move into the space on the right.Eyemart could open before the end of the year, while opening time frames for the other two businesses have not been announced.The new businesses sit on an outparcel at 7818 Rivers ...

A new building with three tenants will occupy the space where Applebee’s restaurant once stood on Rivers Avenue in North Charleston.

Eyemart will operate in the middle slot while Dunkin’ Donuts will be on the left and Cycle Gear will move into the space on the right.

Eyemart could open before the end of the year, while opening time frames for the other two businesses have not been announced.

The new businesses sit on an outparcel at 7818 Rivers Ave. in front of the Promenade at Northwoods Shopping Center across from Northwoods Mall and the recently opened Bahama Breeze restaurant.

Southern outpost

A new wine shop is coming to downtown Charleston.

Lindsey Williams, owner of Davidson Wine Co. of Davidson, N.C., plans to open Charleston Wine Co. at 63 S. Market St., according to Mandy Coleman with Charleston Restaurant Properties.

Williams hopes to open soon in the shop next to Byrd’s Famous Cookies.

She has applied for a license to sell beer, wine and liquor for on-premise use in the 589-square-foot shop that offers an upstairs as well. Williams plans to offer wines made in the Carolinas, local beer, charcuterie and desserts.

Sweet spot

A dessert shop that once was located in West Ashley plans to open soon in Mount Pleasant.

Gala Desserts is expected to welcome customers by mid-January at 123 Pitt St. in the Old Village. The shop previously was located at 829 Savannah Highway in Avondale.

What’s cooking?

Another new dining option is coming to North Charleston.

Alamo Ranch Restaurant plans to open at 5611 Rivers Ave. in Gas Lite Square Shopping Center.

An opening date has not been announced, but the eatery recently applied for a license to sell beer, wine and liquor for on-site use.

On the way

Rooted Bottle Market and Bar recently applied for its license to sell beer and wine for onsite and offsite use in northern Mount Pleasant.

The new shop will occupy 1,267 square feet at 3510 Park Avenue Blvd., Building 2, Suite 100, in The Bend at Carolina Park, a retail strip center of five buildings near Costco Wholesale.

Three of the buildings are fully leased with a variety of retail shops and restaurants as well as fitness centers and professional services, according to the commercial real estate firm Belk|Lucy’s website.

A fourth building has leases in four of the six spaces and the final building is being marketed for tenants.

Lawmaker poised to remove North Charleston from CCSD over Reimagine Schools initiative

CHARLESTON COUNTY, S.C. (WCBD) – State Representative Marvin Pendarvis said he stands ready to remove North Charleston from the Charleston County School District if the board passes the controversial ‘Reimagine Schools’ initiative.Rep. Pendarvis is exploring three options which would include either pulling the city out of the district altogether, separating it...

CHARLESTON COUNTY, S.C. (WCBD) – State Representative Marvin Pendarvis said he stands ready to remove North Charleston from the Charleston County School District if the board passes the controversial ‘Reimagine Schools’ initiative.

Rep. Pendarvis is exploring three options which would include either pulling the city out of the district altogether, separating it into an individual district, or dissolving the school board.

The multimillion-dollar third-party proposal promises to improve more than a dozen schools within the district through a ten-year plan by creating three community-based innovation commissions. The schools in question have student populations that are predominately minority.

The plan was proposed by the Coastal Community Foundation.

“The Reimagine Schools initiative is the plan that has the potential to rob 11,000 children – the largest portion of which are in North Charleston – of their rights to community-controlled public education. If passed, it will begin a years-long sideshow of redundant education planning to buries communities under meetings and internet input schemes that only serve to exhaust neighborhoods,” he said.

If the initiative passes, he will file legislation to remove North Charleston from the program and out of the Charleston County School District.

“The beautiful schools’ Charleston County inherited from the once-independent North Charleston District 1 in 1967 have often been allowed to go into decay,” said Rep. Pendarvis. “Several of our once-proud schools have been bulldozed to rubble … nobody is trying to privatize and reimagine the schools in Mount Pleasant and West Ashley.”

Groups have been at odds over the controversial proposal. Those concerned say the Coastal Community Foundation has little to no prior experience with school operations.

The Charleston County School Board is expected to vote on the proposal Monday.

Pendarvis said he will work to “liberate North Charleston schools from the rule of those who mean well but don’t know what life is like here.” He has also discussed that matter with North Charleston Mayor Keith Summey.

Coastal Community Foundation sent us the following statement:

“Coastal Community Foundation agrees with Rep. Pendarvis that it’s time to listen to teachers, parents, students and educators in North Charleston about what they think needs to be done differently at their schools. That is what Reimagine Schools is all about. We also want to be clear that we focused on encouraging public engagement in areas where the one-size-fits-all public schools have not provided what students really need to succeed. How the schools would do things differently would be entirely left to the very people Rep. Pendarvis said should be empowered to make decisions about their schools. There is much more common ground here than is being represented in his recent comments.”

Trident frontline worker shares experience inside hospital during COVID-19 pandemic

NORTH CHARLESTON, S.C. (WCBD) – Inside the walls at Trident Medical Center, hospital staff members have been working tirelessly for nearly two years to care for COVID-19 patients. Medical professionals have been labeled heroes for being on the frontlines of the pandemic. But, the heroes at Trident go further than just the nurses and doctors administering care.Sharon Drayton is a patient advocate and Environmental Services Leader at Trident. She, too, gears up in full Personal Protective Equipment (PPE) while coming into contact ...

NORTH CHARLESTON, S.C. (WCBD) – Inside the walls at Trident Medical Center, hospital staff members have been working tirelessly for nearly two years to care for COVID-19 patients. Medical professionals have been labeled heroes for being on the frontlines of the pandemic. But, the heroes at Trident go further than just the nurses and doctors administering care.

Sharon Drayton is a patient advocate and Environmental Services Leader at Trident. She, too, gears up in full Personal Protective Equipment (PPE) while coming into contact with COVID-19 patients daily.

Drayton’s job is to perform housekeeping duties including cleaning and sanitizing rooms, fulfilling patient requests for basic needs such as tissues or paper towels, as well as being a bright light and a friend to patients. That’s her favorite part.

“The patients need us here,” explained Drayton. “I get to go in and meet people every single day. I meet someone new every day and I can give them words of encouragement and make them feel better.”

Although it took some adjusting to the PPE, entering rooms with COVID-positive patients, and experiencing the trials and the tribulations of hospital staff during the pandemic, Drayton says now it’s normal and she doesn’t carry fear when visiting patients.

“Now we know what we have to do to take care of patients.”

Throughout the pandemic, hospitals have had to alter visitation rules to the extent that many Americans had to fight their battle with COVID-19 alone. Some lost that battle without family and friends by their side. Drayton says becoming a stand-in family member for patients is rewarding, yet can be heartbreaking.

Around 2,200 COVID-19 patients have come in the doors at Trident Medical Center, but not all of them were able to walk out.

“The hardest part is going in and talking to a patient and when I go back and they’re not there. That’s the hardest part,” said Drayton.

Still, Drayton and her team members put one foot in front of the other because there will always be another patient in need of a smiling face.

“I think of it this way. What if I had COVID? I would want someone to come in and care about me.”

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