Computer Support in Mount Pleasant SC

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If you are a business owner, trying to handle your company’s IT issues on your own is like trying to find your way home on a boat without navigation tools. Sure, some folks on board might be able to figure out which way is north, but without a map, guidance, and a comprehensive plan, you will be floating along until something catastrophic happens.

That is where ITS comes in – we work as a life raft for businesses trying to navigate the waters of IT without any experience or tools at their disposal. We do this by working as a team to provide our clients with a wide range of customized IT computer services in Mount Pleasant, SC from hardware and software management to network maintenance and VOIP solutions.

At ITS, our commitment is to you and your business. We like to think of our client relationships as partnerships. You can rest easy knowing that you are partnering with a privately owned company that has been in business since 2003. We employ a well-versed team of highly-trained professionals holding many of the top certifications in the IT industry.

While we hold many national certifications, we are proud to say that we are locals. Unlike some companies, you will have one point of contact at ITS. We work onsite at your business, giving you the chance to meet us face-to-face, while we provide you with a full range of computer support in Mount Pleasant, SC.

Areas Served

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And when we say “full range of computer support,” we mean it! Here is a quick glance at how ITS can help with all of your IT support needs:

Complete Cloud Computer Services in Mount Pleasant, SC

Suppose saving money and boosting productivity is what your business needs. In that case, ITS’ fully managed computer support in Mount Pleasant, SC provides your business with a full-time, outsourced IT department at a fixed price, so you don’t have to build an in-house solution. We’re talking support for ALL internet, backup, Cloud networking, security, hardware, and software. ITS here to support your business 24 hours a day, 7 days a week.

Our technicians keep every aspect of your infrastructure in working order, so you can focus on running your day-to-day operations while we wipe away your IT capital expenses. With ITS’ CompleteCloud, your IT department scales based on your businesses’ growth.

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IT Project Management

Peace of mind is paramount if you are a business owner who needs to build or relocate your IT setup. Fortunately, ITS’ Build and Design team can move your existing IT infrastructure or relocate new IT infrastructure deployments, so that you can concentrate on serving your customers. We’ll handle all the heavy lifting!
ITS helps with every aspect of your large-scale IT project, from the design and implementation of IT hardware to assistance with project budgeting. Here is a quick summary of our New Construction and Relocation computer services in Mount Pleasant, SC:

  • Onsite meetings
  • Single point of contact for all technology needs
  • Liaison between owners and vendors
  • Regular conference calls

Compliance, Security, and Audits

Companies that don’t plan for or that underfund their compliance assessments will often suffer as a result. If your company is facing severe delays, incorrect scope of cardholder data environment, or even non-compliance relating to HIPAA, HITECH, or PCI DSS, ITS can help.

Our Gap Analysis and readiness audits have helped many companies achieve compliance quickly. We help you meet compliance by:

  • Uncovering all of your compliance needs
  • Providing you with a timeframe for compliance
  • Providing procedure templates and policy templates.
  • Customizing your templates.
  • Drafting your scope of assessed CDE correctly

Accurately interpreting compliance legislation is challenging, but it doesn’t have to be with ITS by your side.

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Cloud Computer Services in Charleston

Cloud Computer Services In Mount Pleasant, SC

You have probably heard of the Cloud, but did you know that moving your network, storage, and servers to a virtual platform can mean substantial cost savings, increased security, improved disaster recovery, and automatic updates?

ITS’ Cloud specialists will work closely with you to develop a migration strategy so that all of your on-premises data is safely and securely transitioned to the Cloud. With our ongoing support, your journey to the Cloud will be successful and seamless.

Cybersecurity

Data theft. Malicious viruses. Ransomware attacks. Whether you own a small business or a large enterprise, cyber attacks ruin hardworking entrepreneurs every day. Cybersecurity threats are serious, and ITS is serious about protecting your business from them. With ITS’ sophisticated network defense strategies, you can protect your organization, your employees, and your customers from any cybersecurity threat.

Our cybersecurity computer solutions in Mount Pleasant, SC give you:

  • Comprehensive assessments of your network, to discover and correct vulnerabilities
  • Filtering tools that restrict employees from visiting questionable websites
  • Anti-malware software that finds and blocks harmful files before they breach your system
  • Email filters to help prevent phishing attacks and spam
  • Awareness and best practices training for your entire company

ITS also regularly updates your company’s antivirus software, firewalls, data breach tools, and more, so you can stress less and do what you do best – keeping your customers satisfied.

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Additional Computer Services in Charleston

Additional Computer Services In Mount Pleasant, SC

If you are having IT issues but don’t see a solution to your problem on this page, don’t fret worry. Chances are, if you need IT assistance, we can help. We offer other services like Cabling & Racking, IT Vendor Management, vCIO Solutions, IT Backup and Disaster Recovery, Microsoft 365, IT Consulting and Strategy, and even Communication & Collaboration services for employees.

Have questions? It would be our pleasure to speak with you at your convenience so that we can learn more about your business, industry, and needs.

When you call, you won’t be talking to someone at a call center. You won’t be talking to someone only interested in selling you a new product. You will speak to an actual ITS employee who will treat you with respect and honesty. We don’t see you as a dollar sign; we see you as a person. And people always come before profits at ITS.

Latest News in Mount Pleasant

Alligator attacks Mt. Pleasant man and his dog

MT. PLEASANT, S.C. (WCIV) — Bruce Savage\'s day started out like any other on August 11.He took his dog on a walk around the pond at the end of Barbarian Way, which has been known to have some alligators in it.“It’s a very safe neighborhood. We’ve known about the alligators,” Savage said. “It’s kind of a thing in the neighborhood; Can you spot the alligators?”But when he took a turn in the back end of the path around the pond, that’s when his day took a turn for the w...

MT. PLEASANT, S.C. (WCIV) — Bruce Savage\'s day started out like any other on August 11.

He took his dog on a walk around the pond at the end of Barbarian Way, which has been known to have some alligators in it.

“It’s a very safe neighborhood. We’ve known about the alligators,” Savage said. “It’s kind of a thing in the neighborhood; Can you spot the alligators?”

But when he took a turn in the back end of the path around the pond, that’s when his day took a turn for the worse.

“All of a sudden I heard a whoosh and then I saw Hannah’s (his dog) back end in the mouth of a gator.”

Grabbing the tail of his terrier Hannah, Savage held onto the leash, pulling her out.

“The whole thing was probably less than 60 seconds. The whole event,” Savage said. “I can’t hear anything, literally my whole system shut down. My ears shut down, I couldn’t hear anything. Except for myself screaming dogs names. I was just in the wrong place at the wrong time.”

Hannah\'s tail was bitten off and she sustained other injuries to her back side, but Bruce did not receive any injuries from the gator.

“My kids were like, \'Well, did you look back,’ and I was like, \'Heck no,\' I didn’t look back. I was running as fast as it could.”

Bruce and his family called animal control, but the gator was still not located.

The company Gator Getter Consultants searched the lake for hours residents told ABC, but didn’t find anything.

With the gator still being out there, Savage is even more worried for the future.

“I’m worried about kids. I mean a dog, I love Hanna. But it’s kids being around the water in their prime hunting time.”

Since 2016 there have been three gator fatalities recorded in South Carolina to which there were none reported before then. All of those cases happened in the Lowcountry.

The Department of National Resource’s Regional Public Information coordinator David Lucas said that he has noticed the increase in injury reports. He says there is a simple reason behind it.

“I think it basically boils down to that our population is increasing and development within alligator habitat in the coastal part of South Carolina are increasing,” Lucas said.

But Lucas also said that although summer is a hot time and a point where most people think gators would come out, it usually doesn’t happen this late into the summer.

“We get a lot more calls in the early spring and summer because alligators are more active in that period.”

Despite the unusualness of the situation, Savage says that he doesn’t have any plans to go back walking by the pond anytime soon.

“I just don’t think it’s smart to walk along there, and I don’t think Hannah will ever go there again.”

DNR also said that if anyone is near a wetland to stay 10 feet apart for their safety.

“If you are looking at fresh water in the Lowcountry, if you are looking at a pond or a wetland, a fresh water area, you are looking at alligator habitats,” Lucas said. “The operative thing to remember here is that you are talking about wild animals. And they are unpredictable.”

Lowes Foods opening in West Ashley on site of former Bi-Lo

WEST ASHLEY, S.C. (WCBD) – Lowes Foods will be opening in West Ashley Thursday on the site of former Bi-Lo on Bees Ferry Rd.Alex Lee, parent company of Lowes Foods, purchased the grocery stores in September 2020 for extensive renovations.The store will be located at 3125 Bees Ferry Rd. in West Ashley and the unveiling will be Thursday, August 12 at 5:00 p.m.“We are excited about the re-opening of these stores and presenting a full Lowes Foods experience to our guests,” said Tim Lowe, President of Lowes ...

WEST ASHLEY, S.C. (WCBD) – Lowes Foods will be opening in West Ashley Thursday on the site of former Bi-Lo on Bees Ferry Rd.

Alex Lee, parent company of Lowes Foods, purchased the grocery stores in September 2020 for extensive renovations.

The store will be located at 3125 Bees Ferry Rd. in West Ashley and the unveiling will be Thursday, August 12 at 5:00 p.m.

“We are excited about the re-opening of these stores and presenting a full Lowes Foods experience to our guests,” said Tim Lowe, President of Lowes Foods. “We appreciate everyone’s patience as we went through that awkward transition phase. I think the final result will be well worth the wait, and we hope everyone will stop by and see the changes.”

Lowes Foods has two other stores in the Charleston area, one in Mount Pleasant and one in Summerville.

GOOSE CREEK, S.C. (WCBD) – A groundbreaking was held Wednesday for a major road project in Goose Creek.

Henry E. Brown Jr. Boulevard was originally connected from Liberty Hall Road to Highway 52 a few years ago; the long-range plan was to provide a bypass around much of Goose Creek.

But the reality is traffic can back up so much that it’s not very useful. A new road project, which will take place over the next three years, aims to change that.

Officials with both Berkeley County and the City of Goose Creek officially broke ground on phase 2 of the $31 million Henry E. Brown Jr. Boulevard Project, paid for by county transportation sales tax dollars.

It will include a pedestrian and biking lane, and Monica Plantation Road will expand to four lanes.

MYRTLE BEACH, S.C. (WBTW) — There might be an influx of Will, Bill and Liams in elementary South Carolina classrooms in the next several years, according to 2020 baby name statistics from the Social Security Administration.

William topped the list for South Carolina’s most popular baby names in 2020, while Ava was the most popular name for girls.

Noah, James, Liam and Elijah rounded out the top five for boys. Olivia, Charlotte, Emma and Amelia rounded out the most common names for girls.

Names ending in -son were popular, including Mason, Jackson, Grayson/Greyson, Kingston, Hudson, Bryson, Jaxson and Jameson.

Three spellings of Riley (at 102 girls), including Ryleigh (at 50 girls) and Rylee (at 44 names) were in the top 100 for baby girls born in 2020.

The top names weren’t too different from 2019’s list, with William and Noah in first and second place each year. Carter and Michael dropped out of the top ten for boys for 2020.

The names were also similar for girls, with Ava beating Olivia for the top spot last year. The rest of the top 10 list for girls remained the same, with some names switching places.

Nationally, the top names for boys were Liam, Noah, Oliver, Elijah, William, James, Benjamin, Lucas, Henry and Alexander. The top names for girls were Olivia, Emma, Ava, Charlotte, Sophia, Amelia, Isabella, Mia, Evelyn and Harper.

The top baby names for boys born in South Carolina in 2020 were:

The top baby names for girls born in South Carolina in 2020 were:

The list is slightly different locally, according to information released earlier this year by Conway Medical Center. Of 1,420 babies born at the hospital last year, about half were the only baby born there in 2019 with that name.

The most popular name for boys was Noah, followed by Liam and Daniel.

The most popular name for girls was Isabella, followed by a tie between Ava and Harper. Chloe and Scarlett tied for third place.

“Surprisingly enough, or not, there were no babies named Corona or Rona,” the hospital said in a post. “We don’t anticipate that being a trend anytime soon.”

Lowcountry Back-to-School Events

MOUNT PLEASANT, S.C. (WCBD) – With students, parents, and schools gearing up for the upcoming 2021-2022 school year, back-to-school events are announced across the Lowcountry.By county, here’s a list of local back-to-school happenings:Charleston CountyLincoln High School Back to School DriveLincoln High School will have a back-to-school drive on August 16, hosted by The What About Us Foundation. Plenty of book bags filled with school supplies will be given away. Free h...

MOUNT PLEASANT, S.C. (WCBD) – With students, parents, and schools gearing up for the upcoming 2021-2022 school year, back-to-school events are announced across the Lowcountry.

By county, here’s a list of local back-to-school happenings:

Charleston County

Lincoln High School Back to School Drive

Lincoln High School will have a back-to-school drive on August 16, hosted by The What About Us Foundation. Plenty of book bags filled with school supplies will be given away. Free haircuts and hair braid styles will be offered to boys and girls as well. The event will have food and drinks, and is free to everyone in the surrounding areas.

The event will start at 12 P.M. until 6 P.M., at 714 Lincoln Road in McClellanville.

For open vendor or sponsorship spots, contact Jamond Blake at thewhataboutusinc@gmail.com.

Mike Hostilo Law Firm’s First Annual Book Bag Giveaway

The Mike Hostilo Law Firm will have its first annual book bag giveaway on August 11. Book bags will be given away at the offices, in addition to Safe Kids Charleston Area teaching car seat safety, aiming to reduce and preventing childhood injuries. Each donor will receive a $20 e-gift card and a $25 bonus while supplies last.

The event starts at 2 P.M. until 6 P.M., at 5081 Rivers Avenue in North Charleston.

Back-to-School Rally in Ladson

The annual Back-to-School Rally is set for August 15 in Ladson. School supplies will be given away, food and drinks will be offered, and there will be door prizes. Free tennis shoes will be given to those who registered before August 8.

The event starts at 12 P.M. until 3 P.M., at 3204 Heaton Drive, Unit B.

Call (843) 594-3152 for more information.

Berkeley County

Charlamagne Tha God’s 5th Annual Backpack/School Supply Giveaway & Fish Fry

The Breakfast Club’s very own Charlamagne Tha God will host the 5th Annual Backpack, School Supply Giveaway & Fish Fry on August 14 at Berkeley High School. Free plates of fried fish and shrimp will be given out while supplies last.

The giveaway starts at 2 P.M. until 5 P.M., at 406 West Main Street in Moncks Corner.

For more information, contact thirdeyeawareness843@gmail.com

Editor’s note: More events will be added to the above as we receive new information.

Count on 2 for updates.

‘It was just appalling’ Renter fights for repairs on Mount Pleasant apartment

MOUNT PLEASANT, S.C. (WCBD) – Ben Byrd was excited to move into a new Mount Pleasant apartment.“You know, it seemed like a really good deal,” Byrd said. “We were told, ‘you are going to be on the water in a nice new place,’” he added.Byrd toured a unit at Edgewater Plantation off of I-526 and leasing agents quoted him $1,600 a month in rent. “It was beautiful, that is what they sold us on- they said this is the exact unit you are going to move into,” he said.But less ...

MOUNT PLEASANT, S.C. (WCBD) – Ben Byrd was excited to move into a new Mount Pleasant apartment.

“You know, it seemed like a really good deal,” Byrd said. “We were told, ‘you are going to be on the water in a nice new place,’” he added.

Byrd toured a unit at Edgewater Plantation off of I-526 and leasing agents quoted him $1,600 a month in rent. “It was beautiful, that is what they sold us on- they said this is the exact unit you are going to move into,” he said.

But less than a week before move-in day, Byrd said he was told he had to move to a different unit and that his rent would be going up to $1,900 a month.

“They called me and said, ‘hey, there is a problem with that unit, they are going to switch you to a nice newer more renovated unit,’” he said.

Byrd visited the new unit to take measurements days before he was scheduled to move in. “It was just like appalling. It smelled like urine and cigarettes, soft spots on the floor. There was trash everywhere,” he said.

He jotted down a list of necessary repairs. His primary concern was floor repair for the soft spots in the hall and kitchen. The management company said repairs would be completed in two days but Byrd said the crews never came.

“I started emailing them about it and didn’t get an answer. As we were unpacking the floor collapsed and I cut my foot open,” he said.

Four weeks went by without any repairs. News 2 contacted Edgewater Plantation’s parent company, Carroll, about the promised repairs and within days the floor was repaired.

“Resident experience is a top priority at Edgewater Plantation, and we take all resident matters very seriously. We have been in the process of assessing all subfloors throughout the property and making all necessary repairs. As a result, we have enlisted a qualified contractor to evaluate what subfloors need to be replaced and are working through what needs to be done. Mr. Byrd was notified prior to moving in that this project was currently underway. Unfortunately, due to the pandemic, there have been delays in receiving the materials and the materials that were proposed to repair the subflooring were inconsistent with the current plan. As a result, our team provided a temporary solution so Mr. Byrd could occupy the space until the proper flooring arrived. It is important to us to provide the best resident experience and offer full transparency. We are working with Mr. Byrd to find a solution and to quickly provide the updated subflooring that was discussed prior to move-in.”

Edgewater Plantation Management

Byrd also reported growing piles of trash from the alleged valet trash that is included in rent.

“Additionally, we recently replaced the trash compactor due to issues that were brought to our attention. Unfortunately, the pandemic has created staffing challenges for every business, but we have invested in additional resources to help ensure the property is well maintained for residents, guests and staff. We encourage our residents and staff to always place trash in the compactor instead of placing it in front of it.”

Edgewater Plantation Management

News 2’s investigation revealed Byrd is not alone. Edgewater Plantation’s parent companies, Arium Living and Carroll LLC, have racked up more than 100 complaints on the Better Business Bureau.

Both companies have earned an “F” ranking on the site.

NORTH CHARLESTON, S.C. (WCBD) – As countless homeless animals are taken into animal shelters across the state, thousands of animals’ lives are at stake as several shelters are at capacity.

To combat overcapacity, shelters throughout the state have united to launch “Summer Slam Emergency Rescue Operation” led by Charleston Animal Society’s No Kill South Carolina 2024 and the South Carolina Animal Care and Control Associate (SCACCA).

“Many shelters are waiving their adoption fees or significantly reducing them in an effort to get more people to take home a shelter pet. We’re asking all shelters to implement managed moratoriums and accept only animals in danger or who present a danger to others until we get out of this State of Emergency,” says Abigail Appleton, No Kill South Carolina 2024 Chief Project Officer.

Charleston Animal Society presents ways to help and encourages everyone to visit their local animal shelters and adopt or foster at-risk animals:

“We are in unchartered waters, in a perfect storm. We have the end of summer slowdown in adoptions, the peak of hurricane season and the pandemic resurgence,” says Shelly Simmons, President of SCACCA.

Will Howell of Pet Helpers, says that another way the community can help is by spaying and neutering their pets. Howell says that stray pets having babies is another reason the shelters are at capacity.

“A dog can start to carry litters at nine months old and they can do that every couple of months,” said Howell. “So it’s really important that not only are you taking care of your animals and keeping a watchful eye of what they’re doing, but also taking the precautions and making sure they’re spaying or neutered.”

The COVID-19 pandemic also adds to the emergency as they are dealt with a shortage of veterinarians and shelter staff.

“This is a community crisis, not only an animal shelter crisis, just as COVID is a community crisis, not only a hospital crisis, everyone has a role to play,” Simmons adds, “for instance, citizens can help lost pets find their way back home instead of taking them to shelters, where they are far less likely to find their way back home.”

Hospitals revisit COVID-19 visitor restrictions as case numbers increase

MOUNT PLEASANT, S.C. (WCIV) — It\'s deja vu for Lowcountry hospitals. Many are implementing visitor restrictions following an increase of COVID-19 infections across the country and the Palmetto State.“It’s kind of like we’re going back a year ago, to be honest with you,” said Patrick Downes, CEO of East Cooper Medical Center. “Unfortunately, with the Delta variant, we are seeing a lot more infections in our community right now.”Tuesday morning, health leaders at East Cooper Medical Cent...

MOUNT PLEASANT, S.C. (WCIV) — It\'s deja vu for Lowcountry hospitals. Many are implementing visitor restrictions following an increase of COVID-19 infections across the country and the Palmetto State.

“It’s kind of like we’re going back a year ago, to be honest with you,” said Patrick Downes, CEO of East Cooper Medical Center. “Unfortunately, with the Delta variant, we are seeing a lot more infections in our community right now.”

Tuesday morning, health leaders at East Cooper Medical Center ironed out plans to limit patient visitation in its facilities starting Friday.

“We’re allowing two visitors per patient,” Downes said. “We are asking our patients to name those two visitors.”

However, COVID-19 patients will not be allowed visitors. Trident Medical Center and Roper St. Francis Healthcare have adopted the same restriction.

“We are re-implementing many, if not all of the precautions that we had previously put into place,” said Dr. Mitchell Siegan, Chief Medical Officer and Vice President of Acute Care at Roper St. Francis.

Siegan said there are notable differences between the COVID patients he is seeing now and those he saw a year ago.

“As a matter of fact, yesterday 58% of our patients were under the age of 50, which is very different from the initial wave where most of the patients were 60 and above,” he said.

Trident Medical Center told ABC News 4 of its 47 patients hospitalized with COVID-19, more than half are under the age of 40 and most are unvaccinated.

Health experts are now calling this the pandemic of the unvaccinated.

Downes said they are frustrated.

“Our teammates are working harder than they’ve ever worked during the summer,” Siegan said. “And with that, there’s frustration and there’s fatigue. They’re working longer hours, picking up more shifts.”

Downes and Siegan said they continue to echo the sentiments of other health leaders who are encouraging vaccination.

“It breaks my heart to hear these patients say, ‘I was going to get the vaccine I just didn’t have time, I was going to do it next week,’” Siegan said. "I’ve heard that story at least 20 times in the last week. Please go get that vaccine.”

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