Charleston

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Computer Support in Charleston

If you are a business owner, trying to handle your company’s IT issues on your own is like trying to find your way home on a boat without navigation tools. Sure, some folks on board might be able to figure out which way is north, but without a map, guidance, and a comprehensive plan, you will be floating along until something catastrophic happens. That is where ITS comes in – we work as a life raft for businesses trying to navigate the waters of IT without any experience or tools at their disposal. We do this by working as a team to provide our clients with a wide range of customized IT computer services in Charleston, SC from hardware and software management to network maintenance and VOIP solutions. At ITS, our commitment is to you and your business. We like to think of our client relationships as partnerships. You can rest easy knowing that you are partnering with a privately owned company that has been in business since 2003. We employ a well-versed team of highly-trained professionals holding many of the top certifications in the IT industry. While we hold many national certifications, we are proud to say that we are locals. Unlike some companies, you will have one point of contact at ITS. We work onsite at your business, giving you the chance to meet us face-to-face, while we provide you with a full range of computer support in Charleston, SC. And when we say “full range of computer support,” we mean it! Here is a quick glance at how ITS can help with all of your IT support needs:

CompleteCloud Computer Services in Charleston, SC

Suppose saving money and boosting productivity is what your business needs. In that case, ITS’ fully managed computer support in Charleston, SC provides your business with a full-time, outsourced IT department at a fixed price, so you don’t have to build an in-house solution. We’re talking support for ALL internet, backup, Cloud networking, security, hardware, and software. ITS here to support your business 24 hours a day, 7 days a week. Our technicians keep every aspect of your infrastructure in working order, so you can focus on running your day-to-day operations while we wipe away your IT capital expenses. With ITS’ CompleteCloud, your IT department scales based on your businesses’ growth.

IT Project Management

Peace of mind is paramount if you are a business owner who needs to build or relocate your IT setup. Fortunately, ITS’ Build and Design team can move your existing IT infrastructure or relocate new IT infrastructure deployments, so that you can concentrate on serving your customers. We’ll handle all the heavy lifting! ITS helps with every aspect of your large-scale IT project, from the design and implementation of IT hardware to assistance with project budgeting. Here is a quick summary of our New Construction and Relocation computer services in Charleston, SC:
  • Onsite meetings
  • Single point of contact for all technology needs
  • Liaison between owners and vendors
  • Regular conference calls

Compliance, Security, and Audits

Companies that don’t plan for or that underfund their compliance assessments will often suffer as a result. If your company is facing severe delays, incorrect scope of cardholder data environment, or even non-compliance relating to HIPAA, HITECH, or PCI DSS, ITS can help. Our Gap Analysis and readiness audits have helped many companies achieve compliance quickly. We help you meet compliance by:
  • Uncovering all of your compliance needs
  • Providing you with a timeframe for compliance
  • Providing procedure templates and policy templates.
  • Customizing your templates.
  • Drafting your scope of assessed CDE correctly
Accurately interpreting compliance legislation is challenging, but it doesn’t have to be with ITS by your side.

Cloud Computer Services in Charleston, SC

You have probably heard of the Cloud, but did you know that moving your network, storage, and servers to a virtual platform can mean substantial cost savings, increased security, improved disaster recovery, and automatic updates? ITS’ Cloud specialists will work closely with you to develop a migration strategy so that all of your on-premises data is safely and securely transitioned to the Cloud. With our ongoing support, your journey to the Cloud will be successful and seamless.

Cybersecurity

Data theft. Malicious viruses. Ransomware attacks. Whether you own a small business or a large enterprise, cyber attacks ruin hardworking entrepreneurs every day. Cybersecurity threats are serious, and ITS is serious about protecting your business from them. With ITS’ sophisticated network defense strategies, you can protect your organization, your employees, and your customers from any cybersecurity threat. Our cybersecurity computer solutions in Charleston, SC give you:
  • Comprehensive assessments of your network, to discover and correct vulnerabilities
  • Filtering tools that restrict employees from visiting questionable websites
  • Anti-malware software that finds and blocks harmful files before they breach your system
  • Email filters to help prevent phishing attacks and spam
  • Awareness and best practices training for your entire company
ITS also regularly updates your company’s antivirus software, firewalls, data breach tools, and more, so you can stress less and do what you do best – keeping your customers satisfied.

Additional Computer Services in Charleston, SC

If you are having IT issues but don’t see a solution to your problem on this page, don’t fret worry. Chances are, if you need IT assistance, we can help. We offer other services like Cabling & Racking, IT Vendor Management, vCIO Solutions, IT Backup and Disaster Recovery, Microsoft 365, IT Consulting and Strategy, and even Communication & Collaboration services for employees. Have questions? It would be our pleasure to speak with you at your convenience so that we can learn more about your business, industry, and needs. When you call, you won’t be talking to someone at a call center. You won’t be talking to someone only interested in selling you a new product. You will speak to an actual ITS employee who will treat you with respect and honesty. We don’t see you as a dollar sign; we see you as a person. And people always come before profits at ITS.

Latest News in Charleston

DHEC gives ‘green light’ for WestEdge Foundation to cap Gadsden Creek

CHARLESTON, S.C. (WCBD) – State health officials have approved plans to begin in filling in a historic Downtown Charleston creek to make room for further development. The move has some activists upset, but developers say it’s a necessary price for expansion. Gadsden Creek is one of the last remaining tidal creeks on the peninsula. It is also one step closer to becoming a WestEdge development, after the green light was given by the S.C. Department of Health and Environmental Control’s (DHEC) Office of Ocean and Coasta...

CHARLESTON, S.C. (WCBD) – State health officials have approved plans to begin in filling in a historic Downtown Charleston creek to make room for further development. The move has some activists upset, but developers say it’s a necessary price for expansion.

Gadsden Creek is one of the last remaining tidal creeks on the peninsula. It is also one step closer to becoming a WestEdge development, after the green light was given by the S.C. Department of Health and Environmental Control’s (DHEC) Office of Ocean and Coastal Resource Management.

Mika Gadsden, with Friends Of Gadsden Creek, says the creek went from a historic place where baptisms were held by black churches, to a slum clearance site, to a waste management effort. Now, she says the effort is being labeled as flood mitigation.

All it is is land seizure, all it is is taking of property, taking of natural resources, from a community just to build another either condo or parking garage it’s not doing anything that would serve the community that is directly situated next to the creek.

Mika Gadsden, Friends Of Gadsden Creek

Gadsden says the creek stopped being a communal gathering spot for the black community when the City of Charleston began dumping waste nearby, following a series of tornadoes in 1938. Even still, the creek was and is a viable and rich ecosystem.

Michael Maher, the CEO of the WestEdge Foundation, says their initial effort was to clean up the creek for use, but that strategy proved unsuccessful. He went on to say that the creek is a very unique situation whereby just cleaning up a wetland is not an answer for the community.

WestEdge says its purpose is to build shops, homes, and restaurants to support the Medical University of South Carolina and create economic development on the west side of the Charleston peninsula.

Maher says West Edge is not displacing anyone in the community. Furthermore, their new drainage infrastructure will be able to divert storm water while keeping some greenery and adding an area to showcase the historical aspects of the creek.

“For our solution to work, it requires stopping that tidal inflow and that’s a key component of it. And so creating a new system [is] in part about being able to continue to drain stormwater, but prevent the tidewater from coming into the community,” says Maher.

The Coastal Conservation League has been advocating to bring the creek under the protections of the Clean Water Act and working with WestEdge to add more wetlands to help with flood control. As of now, mockups for plans show a stormwater cascade pool along Hagood.

Although the DHEC greenlight was given, Gadsden says the fight for the creek is far from over.

She says the Friends of Gadsden Creek are mounting an appeal and are actively organizing to voice their opposition to this latest development.

As of now, WestEdge says they are awaiting permitting from the Corps of Engineers before development can begin.

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