Computer Support in Charleston SC

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If you are a business owner, trying to handle your company’s IT issues on your own is like trying to find your way home on a boat without navigation tools. Sure, some folks on board might be able to figure out which way is north, but without a map, guidance, and a comprehensive plan, you will be floating along until something catastrophic happens.

That is where ITS comes in – we work as a life raft for businesses trying to navigate the waters of IT without any experience or tools at their disposal. We do this by working as a team to provide our clients with a wide range of customized IT computer services in Charleston, SC from hardware and software management to network maintenance and VOIP solutions.

At ITS, our commitment is to you and your business. We like to think of our client relationships as partnerships. You can rest easy knowing that you are partnering with a privately owned company that has been in business since 2003. We employ a well-versed team of highly-trained professionals holding many of the top certifications in the IT industry.

While we hold many national certifications, we are proud to say that we are locals. Unlike some companies, you will have one point of contact at ITS. We work onsite at your business, giving you the chance to meet us face-to-face, while we provide you with a full range of computer support in Charleston, SC.

Areas Served

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And when we say “full range of computer support,” we mean it! Here is a quick glance at how ITS can help with all of your IT support needs:

Complete Cloud Computer Services in Charleston, SC

Suppose saving money and boosting productivity is what your business needs. In that case, ITS’ fully managed computer support in Charleston, SC provides your business with a full-time, outsourced IT department at a fixed price, so you don’t have to build an in-house solution. We’re talking support for ALL internet, backup, Cloud networking, security, hardware, and software. ITS here to support your business 24 hours a day, 7 days a week.

Our technicians keep every aspect of your infrastructure in working order, so you can focus on running your day-to-day operations while we wipe away your IT capital expenses. With ITS’ CompleteCloud, your IT department scales based on your businesses’ growth.

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IT Project Management

Peace of mind is paramount if you are a business owner who needs to build or relocate your IT setup. Fortunately, ITS’ Build and Design team can move your existing IT infrastructure or relocate new IT infrastructure deployments, so that you can concentrate on serving your customers. We’ll handle all the heavy lifting!
ITS helps with every aspect of your large-scale IT project, from the design and implementation of IT hardware to assistance with project budgeting. Here is a quick summary of our New Construction and Relocation computer services in Charleston, SC:

  • Onsite meetings
  • Single point of contact for all technology needs
  • Liaison between owners and vendors
  • Regular conference calls

Compliance, Security, and Audits

Companies that don’t plan for or that underfund their compliance assessments will often suffer as a result. If your company is facing severe delays, incorrect scope of cardholder data environment, or even non-compliance relating to HIPAA, HITECH, or PCI DSS, ITS can help.

Our Gap Analysis and readiness audits have helped many companies achieve compliance quickly. We help you meet compliance by:

  • Uncovering all of your compliance needs
  • Providing you with a timeframe for compliance
  • Providing procedure templates and policy templates.
  • Customizing your templates.
  • Drafting your scope of assessed CDE correctly

Accurately interpreting compliance legislation is challenging, but it doesn’t have to be with ITS by your side.

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Cloud Computer Services in Charleston

Cloud Computer Services In Charleston, SC

You have probably heard of the Cloud, but did you know that moving your network, storage, and servers to a virtual platform can mean substantial cost savings, increased security, improved disaster recovery, and automatic updates?

ITS’ Cloud specialists will work closely with you to develop a migration strategy so that all of your on-premises data is safely and securely transitioned to the Cloud. With our ongoing support, your journey to the Cloud will be successful and seamless.

Cybersecurity

Data theft. Malicious viruses. Ransomware attacks. Whether you own a small business or a large enterprise, cyber attacks ruin hardworking entrepreneurs every day. Cybersecurity threats are serious, and ITS is serious about protecting your business from them. With ITS’ sophisticated network defense strategies, you can protect your organization, your employees, and your customers from any cybersecurity threat.

Our cybersecurity computer solutions in Charleston, SC give you:

  • Comprehensive assessments of your network, to discover and correct vulnerabilities
  • Filtering tools that restrict employees from visiting questionable websites
  • Anti-malware software that finds and blocks harmful files before they breach your system
  • Email filters to help prevent phishing attacks and spam
  • Awareness and best practices training for your entire company

ITS also regularly updates your company’s antivirus software, firewalls, data breach tools, and more, so you can stress less and do what you do best – keeping your customers satisfied.

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Additional Computer Services in Charleston

Additional Computer Services In Charleston, SC

If you are having IT issues but don’t see a solution to your problem on this page, don’t fret worry. Chances are, if you need IT assistance, we can help. We offer other services like Cabling & Racking, IT Vendor Management, vCIO Solutions, IT Backup and Disaster Recovery, Microsoft 365, IT Consulting and Strategy, and even Communication & Collaboration services for employees.

Have questions? It would be our pleasure to speak with you at your convenience so that we can learn more about your business, industry, and needs.

When you call, you won’t be talking to someone at a call center. You won’t be talking to someone only interested in selling you a new product. You will speak to an actual ITS employee who will treat you with respect and honesty. We don’t see you as a dollar sign; we see you as a person. And people always come before profits at ITS.

Latest News in Charleston

Elbit Systems of America, LLC establishing operations in Charleston County

COLUMBIA, S.C. – ...

COLUMBIA, S.C. Elbit Systems of America, LLC, a subsidiary of Elbit Systems Ltd., today announced plans to establish operations in Charleston County. The project will create approximately 300 new jobs.

Founded in 1983, Elbit Systems of America, LLC is a leading provider of high-performance products and system solutions focusing on the defense, homeland security, commercial aviation and medical instrumentation sectors.

Located at 9028 Palmetto Commerce Parkway in North Charleston, Elbit Systems of America, LLC’s new facility will increase the company’s manufacturing capacity and support future growth for new products.

The new facility is expected to be operational by fall 2022. Individuals interested in joining the Elbit Systems of America, LLC team should visit the company’s careers webpage.

The Coordinating Council for Economic Development has approved job development credits related to this project. Charleston County was also awarded a $700,000 Set-Aside grant to assist with costs related to this project.

QUOTES

“This is an exciting milestone for Elbit America, building on decades of investment and growth in the U.S. defense market. Establishing this facility is part of a strategy to increase Elbit’s engineering and manufacturing capabilities in the U.S. and contribute to strengthening America’s defense industrial base. We selected South Carolina due to its strong support for economic development, the availability of skilled workforce and the existence of a robust supply chain.” -Elbit Systems of America President & CEO Raanan Horowitz

“Elbit Systems of America, LLC’s decision to create approximately 300 jobs within South Carolina is a huge win for Charleston County and the entire state. This project is an example of what we are capable of as members of Team S.C. We are excited to welcome this company and look forward to supporting them for many years to come.” -Gov. Henry McMaster

“South Carolina continues to show itself as extremely competitive for companies looking to set up new operations. Elbit Systems of America, LLC’s decision to locate its new facility in South Carolina is another sign that our state’s business-friendly climate, skilled workforce and exceptional market access are working to attract investments that create new jobs within our borders.” -Secretary of Commerce Harry M. Lightsey III

“Charleston County is fortunate to have Elbit Systems of America, LLC join the ranks of our growing innovative ecosystem. We work hard each day to make our community business-friendly, resulting in the attraction of private investment and the creation of new job opportunities for our citizens.” -Charleston County Council Chairman Teddie Pryor

“The Port of Charleston is the nation’s most productive and efficient port. Charleston’s globally-connected infrastructure, robust defense sector, established automotive supply chain and reputation as a talent magnet influenced the company’s decision to locate here to better serve its customers. Elbit Systems of America, LLC will be a tremendous asset to our thriving defense, automotive and advanced manufacturing clusters.” -Charleston Regional Development Alliance Board Chairman Mike Fuller

MUSC sues doctors, alleging they used trade secrets to start competing SC cancer center

The Medical University of South Carolina sued six of its own doctors Monday, alleging the physicians hatched a plan to quit their jobs, go work for a rival hospital and then use proprietary information to help develop a competing cancer treatment facility.In a lawsuit filed in Charleston County’s court of common pleas, lawyers for MUSC asked a judge to issue a ...

The Medical University of South Carolina sued six of its own doctors Monday, alleging the physicians hatched a plan to quit their jobs, go work for a rival hospital and then use proprietary information to help develop a competing cancer treatment facility.

In a lawsuit filed in Charleston County’s court of common pleas, lawyers for MUSC asked a judge to issue a temporary injunction to stop what it describes as the “wholesale departure of physicians, nurses, technicians, staff and fellows” to Trident Medical Center.

The suit further claims the departing physicians not only sought to help North Charleston-based Trident establish a new specialized cancer practice, but also attempted to “cripple” MUSC’s head and neck department so that it could not compete with the new treatment center.

“The conduct of all defendants impacts the public interest and is immoral, unethical and oppressive,” lawyers for MUSC argued in the suit, claiming that their conduct had “the specific intent of completely eradicating MUSC” as a competitor and would result in leaving the public with “fewer choices in the area of head and neck cancer treatment.”

The lawsuit was filed against HCA Healthcare, a for-profit, Tennessee-based health system that owns owns Trident, along with MUSC doctors Terry A Day, Betsy Kay Davis, Joshua D. Hornig, Eric J. Lentsch, David M. Neskey and Anand K. Sharma.

In an emailed statement provided to The State newspaper, Trident Medical disputed the accusations.

“Physicians make independent decisions about their affiliations and frequently move their practice locations,” Trident spokesman Rod Whiting said. “These physicians decided that Trident Medical Center is the best hospital for them and their patients, and a last-minute lawsuit should not keep cancer patients from getting the care they need.”

MUSC is seeking an injunction hearing on or before Dec. 1, which is also the resignation date for the six doctors who are leaving MUSC’s head and neck oncology division to go and work for Trident.

All of the doctors named in the suit are part of MUSC’s head and neck oncology division, which provides treatment for cancers located in the head and neck.

In the lawsuit, MUCS claims Trident routinely transfers many critically ill patients to MUSC, the region’s only Level I trauma center, because Trident lacks the ability to provide the necessary specialized care and resources those patients need.

MUSC further alleges that without the help of its doctors and the confidential and proprietary information they unlawfully obtained, Trident “would not be able to quickly establish the facilities, processes and procedures to perform these complicated head and neck procedures.”

Attorneys for MUSC estimate it would take eight to 10 years for Trident to independently develop a process for these treatments and surgeries.

Trident said that’s not true.

“We are well-positioned to care for head and neck patients and are excited these physicians have chosen to be part of the Trident Medical Center team,” Whiting said.

Along with a 38-page complaint and 47-page motion for a temporary injunction, MUSC also submitted 368 pages of exhibits to the court.

The documents include copies of emails sent on MUSC servers in which Trident Health officials and MUSC doctors discuss salaries, employment agreements and how to handle their departures from the medical university.

Raymond DuBois, the dean of MUSC’s College of Medicine and the director of the MUSC Hollings Cancer Center, said the school’s fellowship program in head and neck oncology is now “under attack” in an affidavit.

“In my entire career, I have never seen or heard of a group of physicians engage in a wholesale abandonment of their students, colleagues and patients similar to what the defendant physicians have orchestrated over the past several months,” DuBois said in his affidavit.

MUSC also said in its lawsuit that the doctors sent emails to Trident Health officials detailing specific tools and instruments, supplies, room setups, pharmaceuticals, and processes necessary for each type of procedure.

MUSC says this information, which is found in physician preference cards, are confidential and proprietary information that belongs to MUSC — not to any individual physician or employee.

The suit also claims Lentsch, one of the doctors, received an advance payment of $16,000 under the condition that if he left MUSC during the 2022 fiscal year, he would have to repay the money.

Despite singing a memo agreeing to those terms in July and announcing his notice on Nov. 30, which is part of the 2022 fiscal year, MUSC claims Lentsch deposited the $16,000 check and has no intention of paying them back.

In the six months leading up to their resignations, the six doctors in MUSC’s cancer program collectively took more than 1,000 hours of leave, and their productivity dropped by about 25% from the same period a year earlier, MUSC said in its lawsuit.

A hearing date has not yet been set.

This story was originally published November 24, 2021 2:43 PM.

Fuel Costs Likely to Drive up South Carolina Electric Bills

CHARLESTON, S.C. (AP) — Electric bills are likely to increase next year for South Carolina customers served by Dominion Energy or two units of Duke Energy.The Post and Courier of Charleston reports the increases are likely to come after state regulators review how much the power companies have spent on coal and natural gas in 2021. South Carolina power providers estimate fuel costs annually, and then settle up differences between...

CHARLESTON, S.C. (AP) — Electric bills are likely to increase next year for South Carolina customers served by Dominion Energy or two units of Duke Energy.

The Post and Courier of Charleston reports the increases are likely to come after state regulators review how much the power companies have spent on coal and natural gas in 2021. South Carolina power providers estimate fuel costs annually, and then settle up differences between the estimate and what they actually paid. Fuel costs are passed through to customers on a dollar-for-dollar basis.

If utilities collect too much, they issue refunds, but if they have collected too little, rates go up. This year, utilities have probably billed customers too little for fuel.

The economic recovery from the COVID-19 pandemic has driven up demand for natural gas and prices have nearly doubled from March to November, rising to about $5.50 per million British thermal units — the standard industry measurement.

Jim Chapman, executive vice president and chief financial officer for Dominion Energy, addressed the jump in natural gas costs during the company’s most recent earnings call, noting that “we’re hearing a lot about this topic across the industry this quarter.”

“So across our electric and gas utilities, we have very clear-cut ‘pass-through mechanisms’ for fuel costs,” Chapman told investors on Nov. 5, referring to the annual adjustments. “So this is less of an issue as to how the recent price increases may impact earnings if they’re sustained, but rather how they’ll impact our customer bills, something we obviously care about and we watch very closely.”

He also predicted the impact “to be less pronounced than what some recent headlines suggest due to a few things: the proximity of gas resources, our widespread use of storage to offset peak day requirements and the effectiveness of our gas supply hedging strategies.”

Dominion notified its 758,000 electric ratepayers in 24 counties this month that the South Carolina Public Service Commission will review its fuel bill in April.

Customers in the Pee Dee region served by Duke Energy Progress could see the adjustments appear on their July bills, after an April meeting with regulators. The commission will review fuel costs for Duke Energy Carolinas in July.

“Fuel consumption and costs are subject to a variety of factors including weather, customer demand and commodity prices,” said Ryan Mosier, spokesperson for Charlotte-based Duke Energy.

Customers of state-owned utility Santee Cooper won’t have to worry about the issue for at least the next three years.

“We’re in a court-ordered rate lock period through 2024, so fuel increases will not be passed on to customers,” said Mollie Gore, director of communications.

The freeze is part of a 2020 lawsuit settlement stemming from the Moncks Corner-based utility’s role in the failed expansion of the V.C. Summer Nuclear Station.

Copyright 2021 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Charleston ILA raises concerns with SC Ports as Labor Secretary visits terminal

CHARLESTON, S.C. (WCIV) — U.S. Labor Secretary Marty Walsh visited the Wando Welch Terminal on Wednesday.The Charleston International Longshoremen's Association, who invited Walsh, said they want to grow proportionally with South Carolina Ports.But, they feel like now they can't do that."We have been in this port, believe it or not, since 1867. There's generations of longshoremen here. We care about this port, we care about this industry," said Kenny Riley, President of ILA Local 1422 in Charleston....

CHARLESTON, S.C. (WCIV) — U.S. Labor Secretary Marty Walsh visited the Wando Welch Terminal on Wednesday.

The Charleston International Longshoremen's Association, who invited Walsh, said they want to grow proportionally with South Carolina Ports.

But, they feel like now they can't do that.

"We have been in this port, believe it or not, since 1867. There's generations of longshoremen here. We care about this port, we care about this industry," said Kenny Riley, President of ILA Local 1422 in Charleston.

Walsh thanked the hundreds of local ILA workers.

"They kept the essential items coming into the country and I want to thank them for their work," said Walsh.

The Local ILA said they want more deep sea craft work and crane operations at SC ports.

"Other folks are doing all of those jobs (at other ports)," Riley said. "As we grow forward into the future together we want our jobs, the jobs that belongs to us, under a master contract."

The SC Ports Authority filed a complaint with the Attorney Generals office against the ILA and the U.S. Maritime Alliance.

In mid-September, a judge ruled against the ILA.

We reached out to the Attorney Generals Office. AG Alan Wilson said, "South Carolina has been a staunch right-to-work state and the union cannot undermine our laws guaranteeing their right to work. These laws do not permit the union to take over jobs from state employees."

Riley said people can still be a part of a union, even if South Carolina is a right-to-work state.

"I have the right to be union, you have the right to be not union. Neither of us should have to be harassed or punished based on our choices. But, if we decide to be union, I have the hounds of hell on my tail. Starting with the state legislature and all the way down to the port," said Riley.

The South Carolina Ports issued this response:

"The Southeast port business will continue to grow as long as capacity exists to facilitate that growth. The Hugh Leatherman Terminal represents both an intelligent and a timely capacity investment just as it is needed in the industry. At a time when the supply chain is seeing unprecedent cargo volumes, the additional capacity at the Hugh Leatherman Terminal is crucial to keeping the supply chain fluid. It is important that this terminal is operated at its full capacity now so the South Carolina Ports Authority can take full advantage of the many growth opportunities at hand.”

Clyburn visits Charleston to talk about infrastructure bill’s impact in SC

NORTH CHARLESTON, S.C. (WCSC) - Congressman Jim Clyburn says he believes the newly-passed infrastructure bill will allow every household in the state to be connected to broadband internet service.“You can’t have efficient, effective delivery of medicine without broadband,” Clyburn said. “Teleheatlh and telemedicine has got to be there. You cannot have adequate education without broadband. Businesses can’t operate can’t operate in just-in-time delivery, they’ve got to have broadband.”...

NORTH CHARLESTON, S.C. (WCSC) - Congressman Jim Clyburn says he believes the newly-passed infrastructure bill will allow every household in the state to be connected to broadband internet service.

“You can’t have efficient, effective delivery of medicine without broadband,” Clyburn said. “Teleheatlh and telemedicine has got to be there. You cannot have adequate education without broadband. Businesses can’t operate can’t operate in just-in-time delivery, they’ve got to have broadband.”

He said during a news conference Tuesday that broadband is easily his top priority for the state.

“I am a believer that broadband is to the 21st century to what electricity was to the 20th century,” he said.

With nearly $600 billion in new federal aid, the historic investment includes more than $100 billion to improve aging highways, roads and bridges; another $39 billion for modernizing public transit, $25 billion to improve airports, $55 billion for clean drinking water and $65 billion to boost internet access.

Clyburn was joined by other Lowcountry representatives Tuesday to discuss other important projects under this new bill.

“Between 2017 and 2031, we’ll have about a 3-billion dollar capital plan in the port,” said Jim Newsome, president and CEO of the SC Ports. “Anything we can do to qualify, congressman, for that, would be very helpful. Also, the idea of getting reimbursed for our pending share of the harbor deepening in a timely passion would be very, very important as well.”

$16.6 billion is planned to be used for waterway and coastal infrastructure, which includes port infrastructure.

Clyburn shared that $366 million dollars will be used to improve public transportation and an additional $70 million to support the expansion of electric vehicle charging networks.

CARTA chairman, Mike Seekings, was also at Tuesday’s press conference.

“Public transit is integral to what we’re going to do in terms of economic development in this community,” Seekings said. “The port, the airport, and all the things that we do to move people around the state when they get here are just so wildly important.”

Clyburn says overall, he believes South Carolina is going to be in good shape as a result of this bill.

Copyright 2021 WCSC. All rights reserved.

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