Computer Support in Charleston
If you are a business owner, trying to handle your company’s IT issues on your own is like trying to find your way home on a boat without navigation tools. Sure, some folks on board might be able to figure out which way is north, but without a map, guidance, and a comprehensive plan, you will be floating along until something catastrophic happens.
That is where ITS comes in – we work as a life raft for businesses trying to navigate the waters of IT without any experience or tools at their disposal. We do this by working as a team to provide our clients with a wide range of customized IT computer services in Charleston, SC from hardware and software management to network maintenance and VOIP solutions.
At ITS, our commitment is to you and your business. We like to think of our client relationships as partnerships. You can rest easy knowing that you are partnering with a privately owned company that has been in business since 2003. We employ a well-versed team of highly-trained professionals holding many of the top certifications in the IT industry.
While we hold many national certifications, we are proud to say that we are locals. Unlike some companies, you will have one point of contact at ITS. We work onsite at your business, giving you the chance to meet us face-to-face, while we provide you with a full range of computer support in Charleston, SC.
And when we say “full range of computer support,” we mean it! Here is a quick glance at how ITS can help with all of your IT support needs:
CompleteCloud Computer Services in Charleston, SC
Suppose saving money and boosting productivity is what your business needs. In that case, ITS’ fully managed computer support in Charleston, SC provides your business with a full-time, outsourced IT department at a fixed price, so you don’t have to build an in-house solution. We’re talking support for ALL internet, backup, Cloud networking, security, hardware, and software. ITS here to support your business 24 hours a day, 7 days a week.
Our technicians keep every aspect of your infrastructure in working order, so you can focus on running your day-to-day operations while we wipe away your IT capital expenses. With ITS’ CompleteCloud, your IT department scales based on your businesses’ growth.
IT Project Management
Peace of mind is paramount if you are a business owner who needs to build or relocate your IT setup. Fortunately, ITS’ Build and Design team can move your existing IT infrastructure or relocate new IT infrastructure deployments, so that you can concentrate on serving your customers. We’ll handle all the heavy lifting!
ITS helps with every aspect of your large-scale IT project, from the design and implementation of IT hardware to assistance with project budgeting. Here is a quick summary of our New Construction and Relocation computer services in Charleston, SC:
• Onsite meetings
• Single point of contact for all technology needs
• Liaison between owners and vendors
• Regular conference calls
Compliance, Security, and Audits
Companies that don’t plan for or that underfund their compliance assessments will often suffer as a result. If your company is facing severe delays, incorrect scope of cardholder data environment, or even non-compliance relating to HIPAA, HITECH, or PCI DSS, ITS can help.
Our Gap Analysis and readiness audits have helped many companies achieve compliance quickly. We help you meet compliance by:
• Uncovering all of your compliance needs
• Providing you with a timeframe for compliance
• Providing procedure templates and policy templates.
• Customizing your templates.
• Drafting your scope of assessed CDE correctly
Accurately interpreting compliance legislation is challenging, but it doesn’t have to be with ITS by your side.
Cloud Computer Services in Charleston, SC
You have probably heard of the Cloud, but did you know that moving your network, storage, and servers to a virtual platform can mean substantial cost savings, increased security, improved disaster recovery, and automatic updates?
ITS’ Cloud specialists will work closely with you to develop a migration strategy so that all of your on-premises data is safely and securely transitioned to the Cloud. With our ongoing support, your journey to the Cloud will be successful and seamless.
Data theft. Malicious viruses. Ransomware attacks. Whether you own a small business or a large enterprise, cyber attacks ruin hardworking entrepreneurs every day.
Cybersecurity threats are serious, and ITS is serious about protecting your business from them. With ITS’ sophisticated network defense strategies, you can protect your organization, your employees, and your customers from any cybersecurity threat.
Our cybersecurity computer solutions in Charleston, SC give you:
• Comprehensive assessments of your network, to discover and correct vulnerabilities
• Filtering tools that restrict employees from visiting questionable websites
• Anti-malware software that finds and blocks harmful files before they breach your system
• Email filters to help prevent phishing attacks and spam
• Awareness and best practices training for your entire company
ITS also regularly updates your company’s antivirus software, firewalls, data breach tools, and more, so you can stress less and do what you do best – keeping your customers satisfied.
Additional Computer Services in Charleston, SC
If you are having IT issues but don’t see a solution to your problem on this page, don’t fret worry. Chances are, if you need IT assistance, we can help. We offer other services like Cabling & Racking, IT Vendor Management, vCIO Solutions, IT Backup and Disaster Recovery, Microsoft 365, IT Consulting and Strategy, and even Communication & Collaboration services for employees.
Have questions? It would be our pleasure to speak with you at your convenience so that we can learn more about your business, industry, and needs.
When you call, you won’t be talking to someone at a call center. You won’t be talking to someone only interested in selling you a new product. You will speak to an actual ITS employee who will treat you with respect and honesty. We don’t see you as a dollar sign; we see you as a person. And people always come before profits at ITS.