Blog

Irate customers? VoIP features can calm them

September 13th, 2018

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were. Hire professionals to record your on-hold […]

See Avaya Collaborative Solutions

September 12th, 2018

 

 

 

Avaya collaboration solutions can help your business create a more flexible, adaptive and productive workforce.

 

These short videos will show you how.

Are you leveraging the power of today's technology to stay ahead of the competition?

Watch these short videos to learn more about how Avaya IP Office™ can help you empower your small to medium workforce to connect, engage and succeed in today's fast-changing, mobile world.

3 Microsoft Excel tips to master

September 12th, 2018

Every computer user must be well-versed in various office programs, including Microsoft Excel. If you only know a few basic commands, you haven’t fully mastered Excel. Here are a few features that can make your life easier. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]

3 Tips on managing Windows 10 notifications

September 11th, 2018

Microsoft has equipped Windows 10 users with a comprehensive set of tools to get their action center settings under control. Unfortunately, most desktops come with an abundance of software and features that result in more notifications. If you’ve reached the point of oversaturation, these three tips can help you better manage your action center. Overarching […]

6 tips for SMB Facebook pages

September 10th, 2018

Facebook isn’t worth over $480 billion because people use it for just selfies and political rants. Businesses of all sizes and from all industries are using it to attract and engage customers, and yours should too. Aside from purchasing targeted advertisements, there are a host of free strategies to generate business with your SMB’s Facebook […]

5 Cybersecurity measures anyone can master

September 7th, 2018

Avoiding malware and online scams takes a lot of work. You have to treat every email with suspicion, manage a long list of convoluted passwords, and avoid public WiFi networks. Ideally, you follow several other cybersecurity best practices, but many users don’t believe they’re worth the time. If you’re one of those people, here are […]

The benefits of Hardware-as-a-Service

September 5th, 2018

Hardware-as-a-Service (HaaS) takes care of all your hardware-related issues, including upgrades, maintenance, and management for an affordable subscription fee. It’s a solution that offers small- and medium-sized businesses numerous benefits, and here are a few of them. Big savings For SMBs, cash flow is a crucial matter. HaaS is essentially like leasing hardware equipment so […]

Hybrid clouds make SMBs more flexible

September 4th, 2018

Cloud computing has become an indispensable component in business IT because it’s cost-effective, flexible, and secure. Thanks to hybrid cloud solutions, organizations have access to even more agile computing resources. Hybrid clouds are a combination of private and public clouds. In the former, data and applications that require tighter controls are hosted either internally or […]

5 ways to capitalize on the latest tech fads

August 31st, 2018

More money with less investment — that’s the dream, right? Counterintuitive as it may seem, flash-in-the-pan tech fads and trends may just be the way to achieve that. With the right tools, you can associate your SMB with popular new technologies. These are our five tips on how to cash in on things as silly […]

Quick Guide to Virtualization as a DR plan

August 29th, 2018

Although many business owners think that Virtualization and Disaster Recovery (DR) are two separate services, the former can actually be used as a legitimate solution to the latter. Here’s how it works, along with some pointers to keep in mind should you choose virtualization as your disaster recovery plan. Unlike tape backups, Virtualization restores your […]

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