2020 HR tech trends to watch out for


As technology continues to change work environments, organizations should learn how to embrace and incorporate them into various business processes. Especially when it comes to managing the people who serve as the backbone of these organizations, it pays to invest in technology that can lead to increased efficiency and productivity. Here are some tech trends that talent leaders should watch out for throughout the year.

1. AI-enhanced employee experience

According to experts, artificial intelligence (AI) will improve employee experiences by taking the friction out of processes and work activities, enabling people to perform less repetitive, manual work. AI can also help with increasing psychological safety, which is a foundation of sustained employee engagement. New AI-based tools for mental and emotional health, stress reduction, physical fitness, diet, and financial well-being are now gaining ubiquity as well. All in all, these tools aim to streamline workflows and increase employee satisfaction.

2. Remote or virtual workspaces

Remote or virtual workspaces offer myriad benefits. These include lower overhead expenses, higher employee satisfaction, and increased productivity. Since the option to work remotely is becoming more popular, HR technology must adapt to the changing workforce by becoming more accessible and convenient for their dispersed teams. On-demand, online platforms will be more relevant and legacy software must adapt to these new circumstances.

3. Ubiquitous communications

More millennial and Gen-Z workers are entering the workforce, which means companies need ubiquitous communication technologies now more than ever. These demographics rely on and expect immediate, mobile, and collaborative communications and value experiences over other monetary benefits. To keep up with the increasing need for human experiences, businesses will need to invest more in digital transformation than have their employees seek out these resources on their own.

4. Unified engagement platform (UEP)

Having a single platform where employees, managers, and executives perform all of their digital work — not just HR-related tasks — streamlines processes and makes for easier collaboration. The market has been yearning for a unified platform for a while now, and vendors are sparing no effort to deliver.

A UEP will address the confusing and often frustrating experience of juggling multiple individual system interfaces. Instead of having to switch from one application to another, employees can work more efficiently through a unified digital experience.

5. Advanced performance management technology

Thanks to new technologies, performance management will be real-time, simple, and based on self-reflection. Business owners and HR teams can utilize various software and applications to facilitate conversations and provide honest feedback between managers and employees as well as have stronger two-way accountability for actions.

Digital tools can also help in reviewing unproductive and wasteful internal processes. HR teams are in the perfect position to detect these to introduce more apt, relevant, and leaner processes that deliver what the people and the business needs.

The latest HR tech trends steer away from traditional talent management platforms and focus more on enhancing experiences and putting employees’ welfare first. The challenge now is how businesses can seamlessly integrate these into their respective operations.

Need help in doing so? Work with a managed IT services provider like Integrated Technology Services (ITS). We offer businesses comprehensive cloud computing solutions, from cloud networking and hardware to security and 24/7 help desk support. We’ll help your business simplify processes and functions and consequently minimize workplace stress. Get in touch with us today to see what else ITS can do for your business.