It’s time to rethink your IT

ITS’ CompleteCloud

ITS’ CompleteCloud solution has served businesses across the country by reducing cost, strengthening security, growing efficiency and performance, implementing disaster recovery, and completely eliminating the need for expensive hardware purchases. CompleteCloud includes everything you rely on for your business IT and will completely free your company from the endless cycle of capital expenses, maintenance, and IT upkeep. The CompleteCloud Utility Model allows your business to purchase your technology needs based on a user per month price model that scales with your business. All of the IT needed to run your business is included in this cost and provided through business enterprise level equipment at no additional cost for your organization.

With CompleteCloud, your IT becomes a return to rationality through having the most secure, dependable, predictable, and affordable solution on the market for businesses today.

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Integrated Technology Services

Modern-day technology, good old-fashioned customer service

 

Founded in 2003 by Michael and Tiffiny, Integrated Technology Services is your family-owned business partner for all IT support needs such as managing, protecting, building and growing your IT network.
We cater to a wide range of businesses, and our current portfolio comprises 300 companies in the Low Country area.

FAQs

My company is looking to outsource our IT department to save money. Can ITS help?

Yes, we can most certainly provide you with an outsourced IT Support solution. We get this question from many businesses that want to focus on serving clients, rather than keeping up with an entire on-site IT department. Our team will monitor your company’s infrastructure to ensure all of your systems are working correctly. For a fixed monthly fee, ITS will take care of all of your tech needs, from disaster recovery planning to IT Security Charleston SC and much more.

What are a few of the benefits of using ITS’ Managed IT services?

We could go into minute detail about all the benefits that your company would reap using our IT managed services, but for the sake of time we’ll list a few bullet points below to give you a general idea. When the time comes for us to get more specific, we would love to speak with you over the phone or in-person to talk details. Here are just a few benefits:

  • Quick Response – Your support requests are serious, and our team works hard to answer any support requests that we receive within an hour. Once we have your support ticket, we’ll get to work on solving your issue. Usually, this only takes 24 hours to complete.
  • Flat Fees – Unlike other companies, we charge flat rates at a fixed monthly price for IT services.
  • Support – We wouldn’t be a well-rounded IT management company without a fantastic support staff and help desk. Our team is ready to tackle all of your IT issues, no matter how small or large.
  • Trust – Why work with a company that you can’t trust? We are proud of the relationships that we have developed with our clients, and we wouldn’t have such great relationships without trust. Our job is to set you up for success, and that begins when you understand how trustworthy ITS is.

I’m worried that data loss and server failure could cripple my business. Can ITS help?

Our IT Managed services Charleston SC includes tapeless data backup, so you never have to worry about data loss. We’re talking onsite and offsite backups every 15 minutes, rapid data recovery, protection of your data at offsite centers, and the ability to restore data on your server, so your team’s productivity never suffers. So, go ahead – take a deep breath and relax. We’ve got you covered!

My company is looking for a team of IT consultants to help us migrate to the Cloud. Do you offer consulting services?

Yes, ITS offers IT consulting services and has years of experience working with companies in a variety of industries. Whether your company needs to build a new system from the ground up or only needs a system revamp, we’re here to help. In addition to our Cloud consulting services, we can also work with you to develop comprehensive security strategies and even create continuity plans and backup solutions for your business.

My company is in dire need of cybersecurity solutions. What can ITS do to help?

Leaving your data vulnerable to hackers and malware attacks in today’s market can be catastrophic for businesses of all sizes. With ITS’ cybersecurity Charleston SC services, you can rest easy knowing that we protect your company from data theft, viruses, ransomware attacks, and just about any other cybersecurity threat out there. We’ll work with your business to find a cybersecurity solutions package that fits its needs and budget. Don’t risk your company’s data – let’s talk about your IT security today so you can focus on growing tomorrow.

I’ve heard good things about CompleteCloud, but don’t fully understand what it is. Would you give me a brief explanation?

CompleteCloud provides a robust IT infrastructure combined with a 24/7 Support Team. It frees up cash flow by eliminating capital expenditures, such as hardware refreshes and core software licensing. CompleteCloud is scalable up and down per user per month, meaning you control your budget by paying for what you need month-to-month. And lastly, as goes security, CompleteCloud rigidly follows NIST 800-171 and complies with HIPPA, DFARS, ITAR, and CMMC, which means you are worry free when audited.

My company must meet strict compliance requirements. How can ITS help?

ITS’ security, compliance, and IT Audits Charleston SC help companies uncover their compliance needs and ultimately help them achieve compliance quickly. Our team of experts will assist with the drafting and implementation of your policies and procedures and provide you with all necessary procedure and policy templates to make life easy on you.

Does ITS offer Cabling & racking assistance?

Yes, we do! Our team of IT Consultants in Charleston SC will design, install, and maintain your cabling network, so you can focus on your day-to-day business without having to worry about cabling and racking. From major rollouts to single-site help, we’ve got your back.

What are some other ways ITS helps with Managed IT?

From IT Project management Charleston SC and Office 365 assistance to cloud services and IT Consulting Charleston SC, ITS offers a full suite of managed IT services at a fixed rate that will never change. If you have not been able to find a specific service on our website that you need, we recommend that you reach out to our office with any questions that you may have. If it involves IT, chances are we can help!

Do you offer industry-specific solutions?

ITS does indeed offer IT Support Charleston SC for specific industries to ensure a rapid return on your IT investment with us. We have years of experience working with companies and organizations in the medical, manufacturing, and finance fields, to name a few. If you have a unique set of IT needs in your industry, it would be our pleasure to speak with you about the challenges that you’re facing and how ITS can solve them for you.

How can we help you today?

Read how ITS is setting up SC Businesses to work remotely during COVID-19